The IRONMAN Group · 4 weeks ago
VIP Services / Operations Internship
The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries. The VIP Services/Operations Intern will assist the VIP Experiences team with pre-event communications, social media marketing, and post-race survey analysis while gaining valuable experience in a dynamic environment.
EventsSports
Responsibilities
Assist VIP Experiences teams with creating social media content which Includes creating graphics on Canva or Adobe and uploading them using Basecamp and Emplifi
Assist with IRONMAN VIP & Rock ‘n’ Roll VIP event inboxes as needed by answering customer services tickets through the platform D365
Assist with access credentials request forms and ordering credentials as needed
Assist with post-race surveys and reporting feedback to the VIP Experiences team
Encounters problems which are varied and nonroutine
Requires basic problem-solving techniques to clearly define problems
Identifies the most appropriate option/solution to adjust or improve existing approaches
Requires objective review of difficult work problems, obtaining cooperation or approval
Exchanges standard technical or non-technical information with colleagues and immediate superiors and/or customers
May be required to interpret or clarify technical information to aid understanding
Interprets or explains data or information to deliver messages
Impact is short-term
Scope of impact will be at the department level and related activities outside of own team
Activities limited to monthly/quarterly planning
Accountable for the on-time delivery of own work and that of
Qualification
Required
Be in the progress of a Bachelor's degree in Business, Event Management, or Sport Management
Willing to learn and develop new skills
Strong sense of urgency with a positive can-do attitude
Must be able to lift up to 50 lbs
Must be familiar with Microsoft platforms
Ability to work in a fast-paced environment
Must possess keen attention to detail given the fast-paced environment
Ability to work with confidential information in a professional manner
Ability to take initiative and anticipate needs
Must be hands-on, able to multi-task, and have strong time-management skills
Must possess strong analytical and problem-solving skills with experience in identifying and analyzing problems, and developing solutions
Outstanding written and oral communication skills; including presentation skills
Benefits
Free entries to our legendary endurance events, so you can experience the event spirit first-hand.
Access to our online learning platform and other trainings to keep your skills sharp and your curiosity alive.
Our Employee Assistance Program (EAP) is here to support you with both personal and professional challenges.
Company
The IRONMAN Group
The IRONMAN Group is comprised of a global portfolio of mass participation sports events, across triathlon, running, and mountain biking.
Funding
Current Stage
Growth StageTotal Funding
unknown2020-03-27Acquired
Recent News
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2025-12-04
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