Action Property Management · 1 month ago
Compliance Specialist - Travis Ranch
Action Property Management is the largest privately owned HOA management company in the West, serving over 300 communities. They are seeking a Compliance Specialist responsible for monitoring and maintaining community aesthetic standards, conducting patrols, and addressing compliance matters.
CommercialProperty ManagementReal Estate
Responsibilities
Conduct regular patrols of the community using a personal vehicle to identify and document potential violations of the association’s CC&Rs, Rules, and Regulations
Capture and upload clear, detailed photos and notes of each violation using the association’s compliance software
Issue courtesy notices, violation letters, and follow-up communications in accordance with association policy and timelines
Track and manage open violations through resolution, maintaining accurate and organized records
Communicate with residents in a professional and respectful manner when addressing compliance matters
Prepare compliance reports for management and board meetings as requested
Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow-up
Attend board or committee meetings as needed to provide compliance updates or clarification
Assist with other administrative duties or special projects as assigned
Qualification
Required
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of a High School Diploma or equivalent
At least 6 months of customer service experience
Strong attention to detail and ability to remain objective when assessing potential violations
Excellent verbal and written communication skills
Proficient with Microsoft Office application and mobile inspection/reporting tools
Must possess a valid state Driver's License, insurance, and reliable personal vehicle for daily patrols
Ability to work independently and maintain confidentiality
May require flexibility for occasional evening or weekend inspections
Preferred
Hospitality, luxury retail or fine dining experience is preferred
Previous experience in property management, community association management or code enforcement preferred
Benefits
Comprehensive health benefits and paid time off package for qualifying employees
Exclusive employee discounts through ADP Marketplace
On-going hospitality and property management training
Opportunities for career growth and advancement
Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members