Via · 1 month ago
Associate General Manager
Dallas-Fort Worth, Texas
Full-time
Onsite
Mid, Senior Level
$85K/yr - $115K/yr
4+ years expVia is a leading transportation technology and service provider focused on creating efficient public transportation systems. As an Associate General Manager, you will manage daily operations, drive continuous improvements, and develop a team of local field operators to enhance service delivery.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Manage the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service
Manage the full employee lifecycle for drivers — scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies
Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations
Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment
Qualification
Required
Experienced operations manager, with a minimum of 4-6+ years of experience and hold a Bachelor's degree
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Problem solver; you don't accept the status quo and are always looking for creative solutions
Preferred
Based in the Fort Wayne area or willing to relocate
Benefits
Free medical plans
401K matching
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Leadership Team
Daniel Ramot
Co-founder, CEO
Oren Shoval
Co-Founder, Advisor
Recent News
Morningstar.com
2025-11-14
Government Technology US
2025-10-03
2025-09-22
Company data provided by crunchbase