Hermes Worldwide ๐ธ Global Luxury Black Car Service ๐ธ ยท 4 weeks ago
Logistics Services Administrative Assistant
Denver, CO
Full-time
Onsite
Entry Level
$21/hr - $24/hr
2+ years expHermes Worldwide is a leader in luxury passenger transportation in Colorado, seeking a highly organized and customer-focused Logistics Services Administrative Assistant. This role is essential for providing support in client communication, event logistics, and administrative tasks to ensure smooth operations within the Logistics Services department.
Professional ServicesTransportationTravel Agency
Responsibilities
Serve as the first point of contact for all event-related phone lines and email inquiries
Utilize excellent selling and listening skills to capture all inquiries and proactively seek future event bookings to maximize revenue
Respond promptly, efficiently, and courteously to all client and internal inquiries, requests, and complaints
Assist the Logistics team with administrative tasks, including securing parking meters, signage, travel arrangements, and ordering client meals/beverages
Assist with the proposals and contracts process, including obtaining affiliate rates, entering manifests, and creating contracts using proposal tools and quotes
Provide a company 'presence' at off-site venues and events
Perform airport greets and attend meetings/events around the Denver area as required
Manage and assign new leads equitably to coordinators using the lead log
Create new client accounts in the appropriate systems
Monitor Credit Card Authorizations and ensure compliance
Perform necessary internal audits (e.g., Group calendar, CDFs, CRM)
Provide basic office computer/tech support and liaise with tech vendors to resolve issues
Protect company assets and confidential information (client, credit card, proprietary data)
Qualification
Required
High school diploma or higher (continuing education preferred)
Entry-level with a degree in a related field OR two plus years of professional experience in event planning, sales, or customer service
Excellent oral and written communication skills
Proficiency in Microsoft Office and Google G-Suite Apps and ability to learn new software quickly
Strong time management skills and the ability to multi-task effectively
A customer service and teamwork focused mentality
Highly independent, resourceful, and effective in problem-solving
Strong technical capacity
Benefits
PTO: up to 80 hours per year
Health insurance: medical, dental, vision
Lifestyle insurance: Life/AD&D, Short-term Disability, Accident, and Illness
401(k), Homeowners benefits, and LegalShield
Team environment
Opportunity for advancement
Company
Hermes Worldwide ๐ธ Global Luxury Black Car Service ๐ธ
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๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ๐.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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