OrthoCincy ยท 4 weeks ago
IT Support Assistant
Louisville,KY,US
Full-time
Hybrid
New Grad, Entry LevelOrthoCincy is a healthcare organization seeking an IT Support Assistant to provide hardware and software user support. The role involves monitoring helpdesk requests and providing desktop support both in person and remotely for all locations.
Health CareHospitalMedical
Responsibilities
Provide hardware and software desktop support, both in person and remotely for all locations
Provide customer service and answer questions to resolve issues for employees in person, via telephone and help desk tickets
Perform desktop/laptop imaging
Perform other duties that may be necessary
Qualification
Required
Associates Degree in Information Systems or related field
Knowledge of operating systems, word processing, database applications, spreadsheet applications, e-mail applications, and diagnostic utilities
Knowledge of troubleshooting and operating computer equipment, servers, switches, and networks
Knowledge of customer service related concepts
Knowledge of HIPAA and OSHA regulations
Skill in organizing tasks
Skill in using customer service skills
Skill in problem solving
Excellent adaptability skills
Ability to communicate effectively in user friendly terms both orally and in writing
Ability to be a team player with effective interpersonal skills
Ability to solve problems and work independently
Company
OrthoCincy
OrthoCincy is an orthopaedic surgery and sports medicine physician practice that provides complete orthopaedic and sports medicine care.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Brickner
Chief Financial Officer
Michael Flaig
Chief Financial Officer
Recent News
Lane Report | Kentucky Business & Economic News
2024-11-07
Company data provided by crunchbase