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TikTok · 3 weeks ago

Client Solutions Manager - Global Business Solutions - New York

New York, United States

Full-time

Hybrid

Mid Level

$71K/yr - $133K/yr

4+ years exp

TikTok is a leading destination for short-form mobile video, and they are seeking a Client Solutions Manager to drive advertising innovation within their Global Business Solutions team. The role involves cultivating strategic partnerships with clients, developing tailored media strategies, and leveraging product expertise to ensure campaign success.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications

Develop and execute media strategies tailored to client goals

Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives

Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success

Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations

Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives

Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering

Qualification

Client solutions experienceDigital advertising expertiseData analysis proficiencyProgrammatic advertising experienceMedia strategy developmentTechnical problem solvingCross-functional collaborationCommunication skillsAdaptability

Required

4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field

Proficiency in analyzing and utilizing data tools such as Excel, Data Studio

Ability to thrive in a fast-paced, rapidly evolving environment

Must be willing to work in New York

Preferred

Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms

Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships

Expertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok's platform capabilities through data-driven storytelling

Familiarity with measurement frameworks and attribution models

Experience diagnosing and solving technical problems in collaboration with product and engineering teams

Benefits

Medical, dental, and vision insurance

A 401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)