PLACE · 1 month ago
Real Estate Operations Coordinator
Billings, MT
Full-time
Onsite
Entry Level
$40K/yr - $60K/yr
1+ years expPLACE is a company that provides opportunities to grow with top real estate professionals in North America. The Operations Coordinator will manage systems for customer service, team communication, and support team growth while ensuring efficient operations and excellent client experiences.
Property ManagementPropTechReal EstateSoftware
Responsibilities
Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals
Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities
Own the agent onboarding process, including holding trainings in person and virtually
Follow the systems for our productivity rhythms to ensure agent productivity
Plan and execute client events that are done at a high level to drive business referrals
Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses
Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity
Keep the team leader informed of any challenges that arise and bring potential solutions
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings
Complete the listing launch and contract to close process for all transactions
Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond
Enter listing data, descriptions, and pictures into MLS
Coordinate photography, staging, sign installation, and other listing launch functions
Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers
Read all aspects of contracts in order to execute obligations and to maintain accurate and compliant transaction files (inspection reports, receipts, bills, etc.)
Create timelines and follow-up processes/check-ins with agents to ensure all transaction deadlines are met resulting in a timely closing
Generate reviews and referrals from clients during and after the transaction
Qualification
Required
Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
1+ years experience in a real estate operations/administrative role required
Preferred
Active Montana real estate license preferred. If unlicensed, will be required to obtain license within 60 days of start date
Company
PLACE
Place is a real estate technology platform providing technology and services to real estate agents.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Goldman Sachs Asset Management
2021-11-17Series A· $100M
Leadership Team
Chris Suarez
Co-Founder
C
Claire Dunham
SVP, Operations & Strategy - Blueprint Title
Recent News
HousingWire.com
2026-01-23
2026-01-23
Company data provided by crunchbase