Great Lakes Cheese · 2 days ago
Director, IT Infrastructure
Hiram, OH
Full-time
Onsite
Director/Executive
10+ years expGreat Lakes Cheese is a company focused on IT infrastructure management and development. The Director of IT Infrastructure will oversee all aspects of the IT infrastructure, including data center strategy, operations, and team management, while ensuring alignment with the overall business strategy.
E-CommerceFood and BeverageManufacturing
Responsibilities
Lead your team of IT professionals and manage numerous complex tasks necessary to drive business value for GLC
Lead the architecture, design, and implementation of scalable, secure, and resilient infrastructure solutions across the enterprise
Strategic and operational owner of enterprise and plant data centers and critical server & storage infrastructure strategy and execution. This extends to on premise, co-located, and cloud environments
Understand, contribute to, and support the overall IT strategy in partnership with the VP IT and your peers
Proactively utilize your broad multi-functional knowledge to analyze and interpret business needs across the organization to determine and recommend technology infrastructure solutions
Manage vendor relationships and negotiate favorable agreements with infrastructure and associated vendors
Plan and manage the enterprise communications infrastructure
Deliver an exceptional experience for systems users via your desk-side support team, and continuously work to improve the user technology experience. Technology experienced will include desktop & laptop, mobile devices, AV, copiers, printers, and handheld scanners
Manage and support building access and camera security systems across the enterprise
Manage data backup and recovery procedures and solutions for all systems
Contribute and if necessary lead the creation and maintenance of business continuity, incident response, and disaster recovery planning for business critical systems, including working with other IT and business teams to produce and sustain practical solutions
Perform resource management across your team, and recognize when others need to be involved and take action to engage the right people at the right time
Own and develop a project management team and approach initially for Infrastructure, then for IT collectively
Actively manage and take accountability for your domain areas and teams
Effectively coach your team members to bring out the best and most productive version of themselves
If necessary via your coaching method develop your teams by setting the example and leading projects from concept to completion
Build, mentor, and lead a high-performing team of infrastructure specialists, administrators, and engineers
Foster a positive culture of within your teams aligned with that of the organization that dries accountability and performance
Direct all aspects of daily operations through your IT managers or other skilled professionals, including prioritization, standards and policies, and ensuring systems uptime SLA’s are met or exceeded. Partner with other leaders in problem solving and recommending alternatives and appropriate actions to tactical business problems and opportunities
Coordinate the activities of your staff to meet demanding schedules, effectively utilizing & balancing resources to meet production and project needs
Identify and recommend process improvements to optimize quality and service availability
All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures
All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program
Other duties as assigned by the manager
Qualification
Required
Degree in Information Technology, Computer Science, or relevant related field
10 years of IT industry experience in a technical leadership role focused infrastructure planning, implementation, and operations
Strong technical knowledge of and experience with multiple of the following areas: Storage systems (Pure FlashArray X, etc) including active/active HA architectures, Cisco networking technologies (LAN / WAN / WLAN / VLAN / OT), Intel server hardware (such as Lenovo, Dell, HP, Cisco, etc), VXLAN design, implementation, and support, Virtualization solutions (such as VMWare), Microsoft technologies (Active Directory, Windows OS, O365, etc), Wireless handheld equipment (RF scanners, mobile computers, etc), End user devices (PC's, Laptops, mobile devices, etc), Network storage technologies and file system management
IT Asset Management systems
Outstanding communication skills from low level technical detail through to business functions and leadership, including judgement on when and at what level to proactively communicate pertinent information
Understanding of the implications of changes and events within your domain upon applications, and the business as a whole
Skilled and experienced with systems change control
Skilled at documentation from the detailed technical level up, including the ability to present complicated topics in layman's terms
Manage multiple projects simultaneously and with consistent format and delivering promised results Strong teamwork approach to problem solving with the ability to make sound, independent decisions based on functional expertise and experience
Highly skilled at identifying and permanently solving issues to root cause
Ability to provide leadership, support, communication and direction
Ability to handle multiple tasks, troubleshoot and problem solve beyond routine issues
Ability to understand, evaluate, justify, and as applicable implement new technologies to maximize business value to GLC
Intuition and a rapid ability to interpret and understand the environment and events occurring within it, and take action as necessary
Ability to travel up to 20% within the United States
Preferred
Master's degree in Business or a relevant technical discipline
Relevant certifications; Microsoft, Cisco, Rockwell, VMWare, etc
Business Continuity and Disaster Recovery design, planning, testing, and execution across multiple corporate and plant data centers
Cisco & Arista technologies
Time keeping systems and hardware (ie Kronos)
Project Management Certification (PMI-PMP)
MS-SQL Server expertise
Manufacturing industry expertise (ideally food)
Networked shop floor controls (Rockwell/AB)
Company
Great Lakes Cheese
Great Lakes Cheese is an award-winning, premier manufacturer and packager of natural and processed bulk, shredded, and sliced cheeses.
1001-5000 employees
H1B Sponsorship
Great Lakes Cheese has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (6)
2023 (11)
2022 (6)
2021 (4)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Dan Zagzebski
President and CEO
Matthew Wilkinson
Vice President, Technology (CIO/CTO) & Business Development
Recent News
Oregon Department of Environmental Quality
2025-12-07
2025-12-07
Company data provided by crunchbase