Flexport · 1 day ago
Business Development Manager, Customs
Bellevue, WA
Full-time
Hybrid
Mid, Senior Level
$91K/yr - $115K/yr
5+ years expFlexport is a technology platform for international trade, aiming to simplify global commerce. The Business Development Manager for Customs will act as a subject matter expert in import brokerage and trade compliance, driving revenue acquisition and supporting the sales process through strategic client engagement and project management.
Freight ServiceLogisticsShippingSoftwareSupply Chain Management
Responsibilities
Act as a subject matter expert for Customs and Consulting services to include capabilities, differentiators, and service offerings
Support Demand/CSMs and increase revenue acquisition by identifying, developing, presenting, and closing business solutions
Act as Liaison between Demand and operations in support of the selling process, including sales document drafting, solution design collaboration, and messaging of solutions/product placement in competitive bids
Perform background research and lead generation on customer accounts, prospects, competitors, and industry trends supporting sales activities
Draft sales documentation, proposals, reports, contracts, and maintenance agreements for large scopes of work, including services to be performed, defined KPIs, company and client responsibilities
Keeps abreast of pertinent external and internal developments that impact customs and compliance, such as value proposition, market trends, client needs, and competitive landscape
Determines client needs
Ensures sales take place at the decision-maker or executive sponsor level
Data gathering of the necessary information to create a proposal
Interviews of key stakeholders to understand their requirements
Addresses what success means for each key stakeholder
Describes the benefits to the client
Provides/develops the account sales plan with key milestones
Qualification
Required
High school diploma
Minimum of 5 years of work experience in export and/or import compliance operational management and sales
Proven record of increasing sales opportunities and successful account management skills, including managing long-term sales cycle process
Strong ability to build relationships with key stakeholders at medium multi-national companies or large complex organizations
Ability to develop various markets, sales, and management strategies for strategic account planning
Capability to recognize and solve issues in the client's situation
Demonstrated experience with identifying process, compliance, and technology gaps within the client environment
Strong project management and collaborative skills; must work with all Demand staff and other internal support teams across the company
Excellent communication skills (both written and verbal), including the ability to communicate effectively with all levels of management, including C-level
Strong ability to resolve issues/concerns and address challenges with tact and diplomacy
Must be able to develop confidence with all levels of a client environment, from senior executive management to operational employees
Outstanding negotiation skills
Ability to work independently with minimal supervision
Ability to work under fluctuating pressure and tight deadlines
Ability to travel up to 30% with some overnight travel required
Preferred
Bachelor's degree in international business, or other relevant field
Licensed Broker
Company
Flexport
Flexport is a full-service global freight forwarder and logistics platform using modern software to fix the user experience in global trade.
1001-5000 employees
H1B Sponsorship
Flexport has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (30)
2023 (143)
2022 (121)
2021 (55)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$2.7BKey Investors
ShopifyKohlberg Kravis RobertsSoftBank Vision Fund
2024-01-19Convertible Note· $260M
2023-08-30Series Unknown
2023-07-01Secondary Market
Leadership Team
Ryan Petersen
Founder and CEO
Stuart Leung
Chief Financial Officer
Recent News
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2025-12-29
Company data provided by crunchbase