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Inside Higher Ed · 3 weeks ago

FT Dental Program Assistant

Norwalk, CA

Full-time

Onsite

Entry Level

$65K/yr - $65K/yr

2+ years exp

Inside Higher Ed is a comprehensive community college serving southeastern Los Angeles County. The Dental Program Assistant is responsible for assisting in the day-to-day operations of the dental program, including managing patient records, scheduling appointments, and collaborating with faculty and staff.

Digital MediaEducationHigher EducationJournalismRecruiting

No H1B

Responsibilities

Handles phone calls in a professional and business-like manner; schedules patient appointments; tracks how patients hear about the clinic and monitors patient records for accuracy

Communicates patient records with community clinics, dental schools, and private dental offices; assists students, faculty, and patients as needed in the clinic; and performs a wide variety of support services for personnel, student, and patient matters

Participates in college activities such as student functions, open houses, student orientations, continuing education courses, and graduation exercises

Collaborates with the faculty, staff, and others as designated by the Instructional Dean with dental program related assignments and tasks

Assists patients who enter and exit the onsite and offsite Dental Clinics

Handles large volumes of sensitive information concerning patient, student, staff, and faculty

Composes internal and external correspondence and reports for the Dental programs

Distributes incoming information such as medical consultations to appropriate students or faculty

Assures care and maintenance of dental equipment and supplies

Maintains the displays and websites within the dental departments with current information and/or items of special interest to patients and students

Responds to routine and non-routine dental program inquiries

Maintains inventory of clinic related materials and distributes dental program information and supplies as requested and needed for internal and external events

Assists students, faculty, and staff in patient related issues with the accompanying accurate and detailed documentation of the issues

Performs other related duties as assigned

Qualification

Dental office experienceInfection control certificationBasic life support certificationMicrosoft Office SuitePatient electronic recordsCustomer service skillsCommunication skillsOrganizational skillsProblem-solving abilities

Required

High school graduate or equivalent required

Must have documented continuing education dated within the previous two years to include a minimum of: A Dental Board of California (DBC)-approved eight-hour course in infection control, A DBC-approved two-hour course in the Dental Practice Act, Current certification in basic life support

Health certifications for an OSHA Category I classified position (potential for exposure to infectious diseases at work)

Two years of dental office experience performing direct and indirect patient-related duties

Reception and telephone communication skills and techniques

Written, verbal and interpersonal communication skills

Experience in Microsoft Office Suite

Knowledge of patient electronic record keeping, and maintenance

Requires a valid Driver's License