Corcentric · 1 month ago
Collections Analyst
Downers Grove, IL
Full-time
Onsite
New Grad, Entry Level
$25/hr - $32/hrCorcentric is a technology-enabled Managed Services provider specializing in Account Receivable services. The Collections Analyst will manage a portfolio of customer accounts, focusing on collecting payments and organizing collection plans to reduce past due accounts and bad debt exposure.
BillingEnterprise SoftwareFleet ManagementPaymentsProcurementSoftware
Responsibilities
Managing a collections portfolio, following account-specific operation procedures and service-level agreements
Reviewing and monitoring assigned accounts and all applicable collection reports
Initiating collection calls to business accounts, identifying key points-of-contact and building relationships in support of strategic collections efforts
Communicating professionally, leveraging your interpersonal skills, negotiation abilities and influencing skills to achieve desirable outcomes
Proactively communicating updates to clients and internal stakeholders, providing timely follow-ups on payment arrangements and customer requests
Analyzing, researching, and resolving client billing problems and deductions, identifying root causes contributing to account delinquency
Reviewing credits limits, assessing account delinquencies, and making recommendations to management
Staying well-organized, following documentation procedures across various customer portals and internal systems
Preserving a positive customer experience, escalating issues when appropriate, and collaborating effectively with cross-functional team members
Qualification
Required
Experience in commercial, business-to-business collections
Excellent attention-to-detail and the ability to read and analyze financial statements, demonstrated through account reconciliation experience
Proficient Microsoft Excel skills, with the ability to navigate, organize, and manipulate, large, complex data-sets with ease
Strong learning aptitude, with experience navigating various enterprise systems (ERPs), along with the ability to efficiently learn new systems and processes
Customer-focused professional communications skills, with the ability to effectively build rapport and navigate difficult conversations, maintaining positive relationships with high-profile accounts
Excellent time-management and organizational skills, with the ability to effectively prioritize tasks and manage multiple accounts with unique requirements and complex workflows
Critical thinking skills, with the ability to identify and resolve issues, analyze root cause factors, and take action to prevent recurrence
Innate sense of accountability, taking ownership of responsibilities and always striving to improve
Preferred
Broader knowledge of accounting principles, accounts payable, and procurement processes
D365 or Microsoft Dynamics software experience
Benefits
Generous annual paid time off program that increases with tenure
Eight paid holidays plus three personal holidays to recognize or celebrate an occasion that is important to you
An annual paid day off to volunteer for causes that are near and dear to you
Paid maternity, paternal/secondary caregiver, and adoptive parent leave
Company-paid life and disability insurance
401k program with a company match
Medical insurance plan options ranging from a traditional PPO to High Deductible Health Plan options that feature a company HSA contribution
Dental plan - including orthodontia coverage
Vision plan - including discount for LASIK surgery
All medical, dental, and vision insurance plans are available from the first of the month following your start date - no extended waiting period to be eligible!
A no-cost Employee Assistance Program - 24/7 access to confidential counseling services and a wide range of additional support and professional services
Company
Corcentric
Corcentric provides procurement, accounts payable, and accounts receivable solutions. It is a sub-organization of AmeriQuest Used Trucks.
Founded in 1998
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$395MKey Investors
Bregal Sagemount
2023-06-13Debt Financing· $315M
2020-05-06Private Equity· $80M
Leadership Team
Matt Clark
Chief Executive Officer
Manoj Narayan
Senior Vice President - Product
Recent News
Corcentric, Inc.
2025-10-31
Corcentric, Inc.
2025-10-14
Corcentric, Inc.
2025-09-29
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