Primax · 3 weeks ago
Emerging Channels Manager
United States
Full-time
Remote
Senior Level
$106K/yr - $135K/yr
5+ years expPrimax, a Velera Company, is seeking a Manager for Emerging Channels to drive growth and retention across the company's emerging channels. This role involves developing strategic relationships with financial institutions, providing consultation, and coaching team members to achieve product penetration targets.
Financial Services
Responsibilities
Monitor and report on key metrics including retention, solution penetration, and contract extensions to ensure incentive targets are met
Develop best practices to support a superior Strategic Business Review process
Collaborate with internal teams to execute marketing campaigns, consulting engagements, and solution implementations
Analyze account performance and identify opportunities for upselling and cross-selling solutions aligned with Velera’s growth strategy
Develop and maintain strong relationships with financial institutions to ensure retention and expansion of Velera’s products and services
Develop best in class resources to ensure a distinguished level of support
Lead strategic initiatives to increase penetration of digital experience, growth, and best practice solutions and portfolio growth across assigned accounts
Ensure compliance with Velera’s policies, procedures, and service standards while delivering exceptional client service
Provide guidance and education on industry trends and challenges to team members to ensure our consultative support is inclusive of the current environment
The manager will engage in client interactions as needed to support account executives and foster C suite relationships within the financial institution
The manager will provide coaching and direction on day to day activies as well as provide development coaching to ensure that staff experiences continual growth
The manager will lead various initiatives for Primax as assigned and will collaborate with internal stakeholders to ensure an effective outcome
The manager will occasionally represent Primax at events or onsite at client activities and should in those circumstances be prepared to provide thought leadership
Qualification
Required
Minimum 5+ years of experience in sales, account management, or business development within financial services or technology solutions
Bachelor's degree in Business, Marketing, or related field
Provide direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedures
Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff
Communication Skills: Strong ability to engage with C-level executives and internal stakeholders
Data-Driven Decision Making: Proficiency in analyzing performance metrics and using Salesforce for tracking
Strategic Thinking: Ability to align initiatives with business objectives
Develop and maintain staff by applying the necessary training and leadership that will allow internal growth and advancement
Direct staff, to ensure that all duties are performed according to department performance standards
Strong negotiation skills to ensure successful renewals and maximize opportunities with outside vendors
Thought leadership to effectively represent the Primax brand at various events and speaking engagements
Preferred
Change Management: Adaptability to evolving business needs and industry trends
Negotiation Skills: Ability to manage contract extensions and renewals effectively
Benefits
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Company
Primax
Primax is a financial services company offering credit card and private label card services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-11-09
2025-08-19
Company data provided by crunchbase