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OTC Industrial Technologies · 1 month ago

Electrical Service Manager

Phoenix, AZ

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

OTC Industrial Technologies is seeking an Electrical Field Service Manager to oversee electrical field service operations, ensuring safe and efficient execution of installations and repairs. This role involves providing leadership to technicians, managing customer relationships, and ensuring projects are completed on time and within budget while adhering to technical and safety standards.

AdvertisingIndustrialIndustrial AutomationIndustrial EngineeringMachinery Manufacturing

Responsibilities

Division Leader with P&L responsibility for Electrical Service Department

Coordinate and monitor daily manpower and equipment needs, and workload efficiencies of Electrical Field Service Teams

Meet with customers to review projects and conduct job walks

Coordinate meetings with owners, utilities, engineering and subcontractors

Review construction plans, create budgets, scope of work documents and other contractual documentation for work

Compliance with all company policies, procedures and initiatives

Constantly monitor and report on department productivity and backlog

Drive profitability of company with professional, high-quality installation, service and repairs that meet or exceed original equipment specifications, while meeting service and overall company objectives

Work with Keller management, and Human Resources, in lifecycle of employees, from recruitment to separation

Provide leadership and employee development opportunities (on-the-job, EASA classes, correspondence courses or any other educational opportunities approved by management)

Responsible for annual performance evaluations for all direct reports and performance improvement plans as needed

Coordinate and run daily/weekly production and toolbox meetings

Coordinate repairs during normal hours as well as after hours, including bringing in parts and employees to complete the job even if outside normal realm of responsibilities

Provide technical information required by the vendors - parts lists, sectional drawings, manuals

Qualification

Electrical construction experienceManagement skillsProject scheduling softwareLeadershipVariable Speed Drives knowledgeConstruction documentation experienceAnalyticalDecision-making skillsInterpersonal skillsOrganizational skillsProblem-solving skillsCommunication skills