Sr. Technical Program Manager, Megapack Service Operations jobs in United States
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Tesla · 3 weeks ago

Sr. Technical Program Manager, Megapack Service Operations

Tesla is seeking an experienced and dynamic Sr. Technical Program Manager to join their Energy team, where you'll play a pivotal role in optimizing service technical operations for their Industrial Storage fleet. The role involves driving the development and continuous improvement of workflows to ensure operational efficiency and high performance across various service activities.

AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
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H1B Sponsor Likelynote

Responsibilities

Serve as a key liaison between Operations, Service Engineering, Project Engineering, Product Management, and other cross-functional teams to prioritize activities, resolve issues, and facilitate successful change management
Evaluate and optimize service readiness, processes, and performance metrics across the fleet, identifying opportunities for efficiency gains, redundancy elimination, and innovation in areas like remote troubleshooting, field repairs, and contract compliance
Develop, implement, and manage comprehensive workflows and processes for service operations, ensuring alignment with organizational goals and regulatory standards
Maintain and clean prioritized lists of activities and backlogs, assessing relevance, driving resolutions, and iterating on solutions to enhance overall fleet operations and support high growth rates
Monitor the effectiveness of implemented processes through data analysis and collaboration with teams, making data-driven decisions to improve key performance indicators and ensure obligations are met across diverse service level agreements
Independently manage multiple high-impact projects, balancing fleet-wide needs with daily operations while holding high standards for process additions and optimizations

Qualification

Technical Program ManagementProcess OptimizationWorkflow DevelopmentEnergy Systems KnowledgeData AnalysisCross-functional CollaborationCommunication SkillsProblem-solving Skills

Required

Bachelor's Degree in Engineering, Business Administration, or a related field, or equivalent professional experience
Minimum of 5 years of experience in technical program management, operations, or a closely related field, with a proven track record in process optimization, workflow development, and operationalization in energy, industrial, or technical environments (e.g., energy storage, batteries, battery energy storage systems, or power systems)
Demonstrated expertise in managing cross-functional teams and stakeholders to achieve program goals, including prioritization, collaboration, and change management in dynamic settings
Strong technical understanding of large-scale energy systems, including troubleshooting, repair processes (remote and field), safety protocols, regulatory requirements, and service level agreements relevant to grid-scale projects
Excellent analytical and problem-solving skills, with the ability to handle complex data, make informed decisions, and drive improvements through metrics and iterative processes
Outstanding communication and interpersonal skills, enabling effective collaboration with diverse teams and the clear conveyance of technical concepts to non-technical audiences

Benefits

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Company

Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.

H1B Sponsorship

Tesla has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)

Funding

Current Stage
Public Company
Total Funding
$20.12B
Key Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M

Leadership Team

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Vaibhav Taneja
Chief Financial Officer
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Tom Zhu
SVP of Automotive
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Company data provided by crunchbase