CampusPoint · 1 week ago
Insurance Agent Trainee
CampusPoint is an independent wholesale brokerage that values teamwork and employee growth. The Insurance Agent Trainee will assist in servicing new and renewal business, managing policy files, and ensuring high-quality service to clients.
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Responsibilities
Meet quality measurement goals by delivering high-quality service to assigned clients and accounts.Ensure all file activity meets or exceeds quality procedures regarding timeliness, the accuracy of policies, endorsements, subjectivities, and all other active and expired file correspondence and documentation
Assist the Associate Broker with the submission process, as assigned
Prepare Quotes and Confirmation of Coverage (Binders) as directed
Policy Checking (Review policies to be sure that they are issued by what was bound with the carrier)
Endorsements (Request policy changes, follow up for the endorsements, review for accuracy upon receipt, invoice, and transmit to agent)
Manage and maintain suspense (Pending Items we are waiting for from retailers and carriers), including following up on items and escalating unresolved issues to the broker or AB when necessary
Ensure Surplus Line documents are submitted correctly and on time
Learn and increase system skills to improve efficiency
Attend educational seminars as required
Produce and mail renewal letters with applications to customers when applicable
Review the customer's renewal and new business information and, as directed, request supplemental or explanatory information if required
Process certificates of insurance when applicable
Qualification
Required
0-3 years of insurance experience (strong preference for commercial property & casualty, surplus lines experience)
0-1 year of administrative, customer service, sales, or general office experience
Excellent communication skills – both verbal and written
Advanced PC/MS Office skills (Word, Excel, and other software, as required)
Effective time management and follow-through
Organized and detail-oriented
Exhibit good listening skills and a willingness to help and support others
Able to work independently with minimal supervision
Ability to be flexible in work schedule as needed
Willing and able to take insurance classes and attain designations relating to work to grow in position continually