Crum & Forster · 1 month ago
Executive Specialist, Cyber Claims - Remote or Hybrid/Any C&F Location
Crum & Forster is a leading provider of specialty and standard commercial lines insurance products. The Executive Specialist will manage cyber claims, ensuring timely coverage analysis and resolution, while providing superior customer service and coordinating with various stakeholders throughout the claims process.
Commercial InsuranceHealth CareInsuranceRisk Management
Responsibilities
Accountable for the full handling and control of all claims assigned including: timely coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition
Consistent prompt evaluation of potential exposure present as to all claims assigned as well as an ability to adapt to changing circumstances as claims develop
An ability to segregate potentially significant claims possessing considerable exposure from straightforward claims
Ability to consider and formulate a possible resolution strategy at the earliest possible opportunity, including setting appropriate and timely reserves and communicating with counsel, insureds or others to successfully achieve such strategy
Claim presentations, both written and oral, will be required on a regular basis to bring management up to speed, obtain authority and/or formulate appropriate action plans on difficult claims
Superior customer service to all policyholders, agents, and others encountered during the claims handling process is expected
Where needed, the Executive Specialist may market claim services and coordinate and participate in presentations to customers or potential customers, including in support of C&F’s underwriters
Attend conferences at various locations in the United States at the request of management
May work on special projects, as assigned
Qualification
Required
Experience handling Cyber incidents through litigation
Ability to analyze and resolve claims from a coverage determination through resolution
Ability to assess potential exposure in a timely and accurate manner
Ability to handle the Incident Response, coverage investigation, regulatory investigations, litigation and/or negotiation following cyber incidents
Accountable for the full handling and control of all claims assigned including: timely coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition
Consistent prompt evaluation of potential exposure present as to all claims assigned
Ability to adapt to changing circumstances as claims develop
Ability to segregate potentially significant claims possessing considerable exposure from straightforward claims
Ability to consider and formulate a possible resolution strategy at the earliest possible opportunity
Ability to set appropriate and timely reserves and communicate with counsel, insureds or others to successfully achieve such strategy
Claim presentations, both written and oral, will be required on a regular basis
Superior customer service to all policyholders, agents, and others encountered during the claims handling process is expected
Travel required for occasional in-person attendance at mediations, settlement conferences, trials and industry conferences
Must possess multiple state adjuster licenses
Preferred
3+ years of experience handling cyber claims preferred, with opportunities for more experienced adjusters
Juris doctor preferred
Experience in Professional Liability, Commercial Crime and/or D&O claims is also preferred
Demonstrated presentation skills
Exceptional organizational skills
Outstanding interpersonal skills and the ability to deal effectively with support staff, claims staff, underwriting peers, actuaries, policyholders and senior management
Experience with Microsoft Office suite of programs
Benefits
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
Company
Crum & Forster
Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.
H1B Sponsorship
Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (12)
2021 (9)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-11
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