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North Risk Partners · 2 weeks ago

Senior Employee Benefits Account Manager

Mendota Heights, MN

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $85K/yr

North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. The Senior Employee Benefits Account Manager will serve as the primary point of contact for large group clients, supporting the sales team and providing exceptional service while managing employee benefits accounts.

Insurance

Responsibilities

Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner

Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing

Collaborate with Risk Advisors to determine and meet client goals

Support Risk Advisors by exercising independent judgment and discretion to:

Analyze markets for competitive pricing and develop insurance solutions for current clients

Analyze and offer guidance on alternatives and strategies

Analyze quotes from carriers for accuracy

Review policy contracts to be certain information and coverages are accurate

Evaluate and prepare renewal comparisons and policy proposals

Present, communicate, and educate clients on policy changes as needed

Resolve inquiries on service problems to ensure client satisfaction

Coordinate external (e.g. carriers) and internal (e.g. agency software systems) implementations of new groups as necessary

Market new or renewal business when necessary

Review and analyze client claims data for determining future plan design and pricing for both fully insured and self-funded plans

Schedule and participate in client meetings as necessary

Study trends and advancements in the employee benefits field, as well as changes to the regulatory climate for businesses and the insurance industry overall to keep knowledge current and plan strategically

Develop and maintain positive and effective relationships with partner insurance carriers

Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more)

Refer business across all departments (i.e. property and casualty, and personal lines)

Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures

Follow all federal and state regulations, and best practices for avoiding errors and omissions

Continue professional development; obtain and maintain licensing and designations

Qualification

Employee benefits experienceActive life & health licenseCRM software proficiencyAMS360 knowledgeCommunication skillsOrganizational skillsSelf-starterTeam player

Required

A combination of education and experience generally attained through a high school degree, bachelor's degree, and a great deal of insurance experience in employee benefits service

Strong experience with working with large groups

Active life & health insurance license

Excellent oral and written communication skills

Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively

Self-starter who takes initiative to identify problems and lead by example

Ability to work in a fast-paced environment

Proficiency in CRM software and Microsoft Office suite