Apply on Employer Site

Fallon Health · 3 weeks ago

Support Staff Supervisor

Dartmouth, MA

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Fallon Health is a company dedicated to providing high-quality coordinated care, particularly through its Summit ElderCare® program for the elderly. The Support Staff Supervisor will manage administrative functions at a PACE center, including hiring and training staff, overseeing claims processing, and ensuring accurate data collection.

FitnessHealth CareMedical

Responsibilities

Manages all supervisory functions for site based support staff including hiring, training and disciplinary actions

Completes annual employee evaluations and competencies. Conducts monthly staff meetings

Oversees intake and enrollment process for prospective enrollees

Assures that all demographic and other non-clinical information is entered into the EHR and documents are scanned according to established procedures

Functions as Transportation Coordinator, or oversees a designee, to assure safe and timely transport of all participants to/from the site, home and appointments

Collects and enters all data related to HPMS reporting

Manages the preparation of all claims and invoices. Maintains referrals

Manages memorial donations and communicates to appropriate Fallon Health staff

Maintains attendance logs and meeting minutes and certification logs as requested by Site Director

Assures that front-desk/reception area is always staffed while site is open

Manages and maintains appointment scheduling functions including assisting participants with scheduling outside appointments

Responsible for attending and taking minutes for various meetings

Other duties and special projects as assigned