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T&P · 4 days ago

Account Director

NYC Metro Area

Full-time

Hybrid

Director/Executive

8+ years exp

T&P is the world’s only truly full-service independent agency network, combining the energy and agility of a partner-owned business with the scale and strength of their alliance with WPP. As an Account Director, you will own and optimize agency processes, cultivate relationships with key client stakeholders, and oversee large-scale projects while ensuring strategic alignment and delivering exceptional results in a dynamic social environment.

AdvertisingContent CreatorsCreative AgencyDigital Marketing

Hiring Manager

Elaine Hanratty

Responsibilities

Act as the primary strategic client lead, cultivating and nurturing strong, enduring relationships across multiple projects and at senior levels within the client organization

Lead and direct major accounts and large-scale projects from strategic conception through flawless delivery, serving as the central point of contact and collaboration

Ensure all stakeholders (internal teams and senior client decision-makers) are consistently informed, strategically aligned, and proactively managed on account status, activities, deadlines, and deliverables, especially within fast-paced, always-on social cycles

Lead and facilitate all client meetings, driving strategic agendas and ensuring accurate, insightful, and timely follow-up actions

Oversee and ensure thorough documentation of all account work in progress, including strategic status reports, contact reports, financial reconciliation, and comprehensive post-mortem learnings that inform future strategy

Own the financial health and profitability of the account, including meticulous estimate management, time reconciliation, and timely, accurate billing and forecasting

Possess deep expertise in the production process from start to finish, providing strategic guidance and oversight

Translate complex client business objectives into clear, actionable strategic briefs and ensure rigorous adherence to all client mandatories and regulations, particularly for dynamic, always-on social content

Drive highly effective cross-functional collaboration across all disciplines (Strategy, Creative, Production), elevating the standard of excellence in all deliverables

Champion and elevate the creative vision and integrity of ideas and solutions from initial concept through final execution, ensuring alignment with client strategy and brand guidelines

Provide senior-level strategic feedback and guidance on creative work, ensuring it aligns with client objectives, brief requirements, and market best practices for social-first, always-on campaigns

Proactively leverage AI-based tools and technology to uncover new insights, enhance client strategies, and optimize project outcomes for maximum impact

Qualification

Account managementVideo production leadershipSocial media strategyAI-based toolsProject managementCommunication skillsNegotiation skillsPresentation skillsCollaborationProblem-solving

Required

8+ years of progressive account management experience, with significant expertise in CPG or Spirits/Alcohol categories a strong preference

Proven video production leadership and oversight experience required

Exceptional communication and negotiation skills, capable of leading executive-level discussions

A seasoned strategic leader with an incisive understanding of social media trends, market dynamics, and the nuances of always-on social content strategy

Highly collaborative, fostering strong internal and external partnerships

A strong interest in and ability to leverage AI-based tools and technology to drive client success

Resourceful, adaptable, and a proactive problem-solver

Polished and impactful presentation skills, commanding rooms and influencing decisions

Highly organized with strong project management and financial acumen