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Cooper University Health Care · 1 month ago

Director Patient Financial Services

US-NJ-Camden

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Cooper University Health Care is committed to providing extraordinary health care through innovation and professional development. They are seeking a Director of Patient Financial Services to oversee the operations of hospital and physician billing offices, ensuring a properly functioning revenue cycle and achieving financial performance goals.

Health CareInnovation Management

Responsibilities

Responsible for overseeing the day-to-day operations for the hospital and physician billing offices and providing strategic direction for all revenue cycle activities

Responsible for enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure

The revenue cycle is defined as all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue

Critical responsibilities include achievement of annual and periodic goals for significant statistical indicators of revenue cycle performance and for the organization’s overall financial performance

Demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform

Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service possible

Qualification

Revenue cycle managementHospital billing knowledgeEpic operating systemFinancial management skillsLeadership of revenue cycle teamDetail orientationTotal quality managementEffective communicationProblem-solvingNegotiating skills

Required

A minimum of 5 years management experience in the healthcare receivables field required

In-depth knowledge of hospital billing, reimbursement, financial eligibility and customer service

Leadership in the core values of the organization

Clear, effective communication skills

A mature approach to problem-solving for all types of issues

Demonstrated leadership of a large revenue cycle team

Negotiating skills

Detail orientation

Experience with total quality management concepts and tools

Working knowledge in the areas of billing, accounts receivable (AR) and cash management requirements, regulatory requirements, health insurance practices, industry regulatory requirements, business office operations, AR and financial reporting technology, basic accounting, and industry standards for healthcare revenue resolution management practices

Ability to analyze and resolve problems that affect the claim submission process, regardless of whether the problem originates in an area under direct or indirect control

Financial management skills, including the ability to financially analyze data for operations, budgeting, auditing, forecasting; basic accounting knowledge; AR and reserve analysis, market analysis; staffing and financial reporting skills

Leadership skills to motivate cross-departmental teams' performance towards excellence and develop team concepts and consensus-building management styles

The ability to make a significant contribution to the organization's overall effectiveness

Bachelor's degree required, preferably in business, health or public administration, management, or a related field

Preferred

Masters in hospital or business administration, accounting, finance, or related field and closely related clinical disciple preferred

Benefits

Health, dental, vision, life, disability, and retirement

Company

Cooper University Health Care

Glassdoor3.6

Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.

Founded in 1887

Camden, New Jersey, USA

10001+ employees