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Upstate Medical University · 1 month ago

Registration Front Desk Clerk

Syracuse-Auburn Area

Full-time

Onsite

Entry Level

$16.25/hr - $25.25/hr

2+ years exp

Upstate Medical University is seeking a Registration Front Desk Clerk to manage patient interactions in a busy outpatient private practice. The role involves greeting patients, handling registration and check-ins, processing co-pays, and scheduling appointments while ensuring compliance with relevant policies.

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Comp. & Benefits

Responsibilities

Greeting patients

Registration and check in for busy outpatient private practice

Process co-pays

Confirm compliance with UH policies regarding patient consent forms

Maintaining patient confidentiality

Appointment scheduling

Create patient referrals and estimates within Epic work queues

Process Patient intake packet and medical records when needed

Maintain files

Sorting and distributing mail, faxes and other office duties as assigned

Calling collection accounts to process outstanding copays

Work in diverse environments with people of different backgrounds

Must be a strong communicator and able to develop an effective partnership with providers, staff and all stakeholders, regardless of their cultural, ethnic, and racial backgrounds