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Codeworks IT Careers ยท 1 day ago

Systems Engineer

positionMadison, WI
timeContract
remoteHybrid
senioritySenior Level
money$25/hr - $30/hr
date5+ years exp

Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. They are seeking a Telecommunications Specialist to provide high-level support for VoIP telecommunications and PBX provisioning, focusing on technical administration and process improvement.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provision and manage PBX systems, VoIP phone numbers, and call center software
Administer telecommunications assets, billing reconciliation, and vendor services (e.g., ATT, US Cellular, Lumen)
Analyze, design, and maintain call trees, IVR systems, and dial plans
Support mobile device management and telecommunications-related software systems
Monitor, troubleshoot, and maintain LAN/WAN and VoIP network environments
Develop process documentation and provide knowledge transfer to staff
Work independently and collaboratively on projects and daily operations
Provide high-availability support in a 24x7 environment

Qualification

Telecommunications supportPBX provisioningVoIP managementCall center software administrationTelecommunications asset managementBilling reconciliationCisco Unified CommunicationsWAN/LAN knowledgeCommunication skills

Required

5-8+ years of telecommunications provider services support and vendor management
3-5+ years provisioning PBX systems
5-8+ years telecommunications asset management and billing reconciliation
5-8+ years call center software administration and VoIP management
Knowledge of WAN/LAN, routing protocols, and VoIP communications
Strong oral and written communication skills

Preferred

Experience With Cisco Unified Communications Or Similar Platforms

Benefits

Medical
Dental
Vision
Life insurance
401(k) retirement plan

Company

Codeworks IT Careers

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Since 1995, we have specialized in providing exceptional IT staffing, project delivery, and consulting services.
dateFounded in 1995
location
Brookfield, Wisconsin, USA
people-size201-500 employees
web-link
http://codeworks-inc.com

H1B Sponsorship

Codeworks IT Careers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (5)
2022 (22)
2021 (19)
2020 (29)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-11-18Acquired
Company data provided by crunchbase