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Sprezzatura · 2 hours ago

ServiceNow Developer

United States

Full-time

Remote

Senior Level

5+ years exp

Sprezzatura is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that focuses on enabling client success through technology. They are seeking a highly skilled ServiceNow Developer to design, develop, and implement a custom ServiceNow application for the Department of Veteran Affairs, streamlining business processes and consolidating functionality from legacy systems.

ConsultingInformation ServicesManagement ConsultingProject Management

No H1B

U.S. Citizen Only

Responsibilities

Design, develop, and deploy a custom ServiceNow application to consolidate functionality from legacy systems and disparate tools

Build and configure custom modules, tables, workflows, forms, business rules, UI components, and notifications in alignment with ServiceNow development best practices

Create unique service portal pages and widgets to aid the business organization

Implement system integration strategies using REST/SOAP APIs, IntegrationHub, and MID Servers for both internal and external systems

Configure and manage security models, including users, roles, groups, and access control rules (ACLs)

Support the entire software development lifecycle (SDLC)—from design and development to testing, deployment, and maintenance

Collaborate with stakeholders and business analysts to refine requirements and translate them into technical solutions

Contribute to and lead data migration planning and execution from legacy systems into ServiceNow

Conduct unit testing, support user acceptance testing (UAT), and troubleshoot issues in development and production environments

Maintain comprehensive technical documentation, including architecture diagrams, design specs, and support guides

Provide mentorship and technical guidance to junior developers and team members

Work in close collaboration with cross-functional teams including solution architects, product owners, and platform administrators

Qualification

ServiceNow developmentServiceNow scriptingREST/SOAP APIsServiceNow architectureAgile environmentsServiceNow Certified Application DeveloperServiceNow Project Portfolio ManagementProblem-solving skillsCommunication skills

Required

5+ years of hands-on experience in ServiceNow development, including custom application design and implementation

Proven experience replacing or consolidating legacy systems with ServiceNow solutions

Strong expertise in: ServiceNow scripting (JavaScript, Glide API)

Flow Designer, Workflow Editor, and Client/Server-side development

REST/SOAP APIs, IntegrationHub, and MID Server integrations

Deep understanding of ServiceNow architecture, platform capabilities, and limitations

Experience configuring and managing: Users, roles, groups, access control rules (ACLs)

Data models, custom tables, and performance-optimized structures

Ability to work independently and collaboratively in Agile or hybrid-Agile environments

Strong analytical, problem-solving, and communication skills

Experience with ServiceNow Platform Analytics and UI Builder

Preferred

ServiceNow Certified Application Developer and/or Certified System Administrator

Experience with ServiceNow Project Portfolio Management (PPM), IT Business Management (ITBM), ServiceNow Strategic Portfolio Management (SPM) or Agile modules

Familiarity with DevOps practices and CI/CD pipelines in ServiceNow

Background in workflow/process optimization projects

Experience working with ServiceNow App Engine or scoped application development