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Legends Global · 1 day ago

Event Coordinator

El Paso, TX

Full-time

Onsite

Entry Level

1+ years exp

Legends Global is the leader in privately managed public assembly facilities, and they are seeking an Event Coordinator for Destination El Paso. The role involves managing, coordinating, planning, and executing all event-related needs for clients, ensuring overall success and client retention through outstanding customer service.

HospitalityMarketingSports

Responsibilities

Work closely with event management team to deliver venue services to tradeshow, convention and expo clients

Manages administrative duties for Event Services & Facility Sales team, including processing invoices, ordering event materials and coordinating needs with internal departments

Ensures successful event coordinationPlan and coordinate entry level and internal events as needed and activities by monitoring events, maintaining close contact with clients and staff to ensure successful service levels are achieved

Meets with client groups to plan and organize any assigned meetings and/or events

Guide’s clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures

Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details

Prepares costs estimates, monitors final billing, and settles event costs with clients in a timely manner

Collect and settle invoices in a timely manner

Provides clear, concise, and timely communication of detailed requirements to operational departments

Maintains Event related reports, information, and files

Attends appropriate planning, organization and other event and facility meetings in support of facility operations

Maintains the proper image and generates positive public relations with patrons and staff

Schedule event staff for day-to-day operations and special events. Continue to adjust and update work schedules to reflect cost efficiency and building activity

Establish and maintain effective working relationships with police, fire, EMT’s and other security personnel and/or safety organizations

Handle complaints, disturbances or related problems with the public, staff or clients and promoters

Investigate, report, and provide follow-up on incidents including damage or injury to the facility or individuals

Work extended and/or irregular hours including nights, weekends & holidays

Serves as manager on duty as required

Perform related duties as required and assigned

Qualification

Event coordinationCustomer serviceMicrosoft OfficeBudgetingSupervisionConflict resolutionCommunicationOrganizational skillsTeam playerFlexibilityTime management

Required

Ability to learn and demonstrate industry terminology, facility capabilities, operational procedures, event coordination and event related services

Handle multiple tasks simultaneously

Demonstrate the principles and techniques of supervision, training, budgeting, and other administrative duties

Handle conflicts, make common sense decisions, and exercise proper action during high tension and stressful situations

Work independently, exercise judgement and initiative

Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results

Remain flexible and adjust to situations as they occur

Follow oral and written instructions and communicate effectively with others in both oral and written form

Maintain a professional image

Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment

Tactfully interact with staff, clients, the public, and the hospitality community

Handle multiple priorities simultaneously

Operate modern office equipment, including but not limit to computer, fax, phone, and copy machine

Computer knowledge in Microsoft Office and ability to learn and operate event creation software

Must possess a valid driver's license

One (1) year professional experience in event coordination management and/or venue operations

Customer service experience is required

Must be able to work in an office environment

Be able to operate a personal computer using Windows, Office, and other standard office equipment

Must have strong computer working skills in MS Office

Requires sitting and working on the computer as well as the phone; assisting with duty manager requirements for events which would include standing and walking

Occasionally, bending, stooping, and lifting may be required

Ability to work in a fast-paced environment

Must be a team player

Ability to function independently with minimal supervision

Preferred

Bachelor's degree from an accredited four-year college or university in hospitality, business, or related field preferred or equivalent combination of education, training, and experience

Convention Center experience is preferred