CommonSpirit Health · 1 day ago
Insurance Collector
CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, delivering integrated health services. The Insurance Collector is responsible for timely follow-up on accounts, resolving denials, and assisting in process improvements to enhance claim resolution.
Health CareMedicalNon Profit
Responsibilities
Responsible for the timely follow-up on accounts and resolves denials and/or correspondence
Assists in process improvements to bring about greater claim resolution
Has frequent contact with team members, third party payers and other medical center personnel
Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve department and hospital goals
Posts adjustments for appropriate account reconciliation and resolution
Rebills accounts and posts payments as required
Understands contracts and payer specific guidelines in order to ensure timely follow-up to avoid untimely denials and delays in cash flow
Maintains and facilitates communication within the business and clinical divisions
Responds professionally and within appropriate timeframes to telephone, e-mail and task inquiries
Participates in collector meetings, performance improvement activities and committees as assigned
Utilizes issues log when necessary
Meets productivity standards for working outstanding accounts and denials in an effort to achieve claim resolution
Other job duties as assigned
Qualification
Required
High School graduate or GED
One year of clerical experience in an office setting; hospital or clinic collection experience preferred
Knowledge of coding rules and guidelines and the ability to appropriately interpret EOBs
Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service
Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment
Ability to maintain acute attention to detail
Basic computer literacy and proficiency in Microsoft Windows
Basic proficiency with MS Office (Outlook, Word, Excel)
Preferred
One year of clerical experience in an office setting; hospital or clinic collection experience preferred
Experience with insurance billing computer applications preferred
Company
CommonSpirit Health
Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.
Funding
Current Stage
Late StageRecent News
2025-12-15
2025-11-12
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