Apply on Employer Site

Legends Global · 1 day ago

Box Office Coordinator

Tucson, AZ

Full-time

Onsite

Entry Level

2+ years exp

Legends Global is a company involved in event management, and they are seeking a Box Office Coordinator to manage ticketed events and provide customer service. The role involves auditing ticket sales, managing event coordination, and assisting the Box Office Manager in supervising staff.

HospitalityMarketingSports

Responsibilities

Create, manage, and audit ticketed events by maintaining contact with promoters, event coordinators and processing event files

Must be proficient with Ticketmaster ticketing system and Fanuser ticket scanning system

Work directly with Event Management team and promoters to establish accurate computer requirements for multimedia video display. Assists in programming, monitoring and updating on-site LED Video boards

Assists in maintaining the Convention Center web event calendar

Opens and closes the Convention Center ticket office by auditing the safe, assigning banks, teller codes, and special duties

Verifies ticket sales and individual ticket seller’s cash and credit cards, printing nightly reports from ticking system, and creating finance reports to reflect ticket office sales

Verify deposits for Finance & Parking departments

Balance ticket office sales to ticket office deposit. Prepare daily TCC deposit and reports

Compare actual seating arrangements on day of event to ticket sales map. Process any necessary seat relocations and communicate relocations to ushering staff

Prepares and distributes daily ticket office reports, produces maps and audits on event days, provides special reports and audits for promoters

Maintain change funds for Ticket Office by verifying and balancing cash daily, ordering cash and re-depositing cash as required. Confirm, order, and verify cash advances for promoters

Processes requests for tickets from promoters or management, group sales, and consignment sales

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors

Qualification

Ticketmaster ticketing systemCustomer serviceMicrosoft ExcelSupervisory principlesPublic relations skillsProblem-solving techniquesOrganizational skillsInterpersonal skillsProfessional presentation