JPMorganChase · 1 month ago
Loan Servicing Manager II
4201 Congress St, Charlotte, NC, 28209, US
Full-time
Onsite
Senior Level
5+ years expJPMorganChase is a top-ranked company recognized for career growth and development, seeking a Loan Servicing Manager II within their Lending Services team. In this role, you will manage a diverse portfolio of loans, ensuring compliance and operational excellence while providing high-quality servicing experiences to clients and driving continuous improvement initiatives.
Asset ManagementBankingFinancial Services
Responsibilities
Provide deal origination and execution support to Asset Based Lending deal teams as the primary loan servicing contact
Administer excellence in the customer experience for both internal and external clients
Offer feedback to deal structuring teams on operational market trends and feasibility
Read and interpret complex legal credit agreements and related documentation
Perform quality control on new deals, restructures, and amendments, verifying system setup accuracy
Lead, mentor, and develop a team of loan servicing professionals
Manage workflow allocation and prioritize team tasks to meet deadlines and service level agreements
Oversee loan activity including funding, re-pricings, and payments in accordance with credit agreements
Calculate and track complex interest and fee accruals across changing lender distributions
Serve as an escalation point for complex client issues, collaborating with senior management and cross-functional teams
Reconcile daily funding and payment activity, initiate and reconcile automated funds movement, and monitor past due principal, interest, and fees
Qualification
Required
Five or more years of Commercial or Asset Based Lending experience
Three or more years of exceptional customer service experience
Thorough understanding of Treasury Products
Excellent written and verbal communication skills
Proven ability to collaborate with multiple stakeholders
Strong analytical thinker with ability to identify connections between data and systems
Demonstrated ability to lead and motivate teams in a high-volume, deadline-driven environment
Strong conflict resolution and decision-making skills
Strong organizational skills with ability to function efficiently in a fast-paced, deadline-oriented environment
Proficient in Microsoft Office applications, especially Excel
Knowledge of reading and interpreting syndicated or bilateral credit agreements
Preferred
Experience with Loan IQ
Bachelor's degree in business, finance, or accounting; data analytics minor preferred
Proficiency in Excel Power Query, Alteryx, Python, or R
Experience analyzing collateral, assessing eligibility, and processing Borrowing Base Certificates
Five to seven years in accounting or finance, with Asset Based Lending automation experience
Strong attention to detail and proficiency in monitoring systems
Excellent teamwork and multitasking abilities in a dynamic environment
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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Crunchbase News
2026-01-08
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