Apply on Employer Site

Productboard · 6 days ago

People Operations Specialist

United States

Full-time

Remote

Mid Level

$104K/yr - $120K/yr

3+ years exp

Productboard is a leading intelligent product management platform that empowers companies to build exceptional products. They are seeking an experienced People Operations Specialist to manage the full employee lifecycle, ensuring a positive employee experience and supporting HR operations across North America.

Consumer ResearchProduct ManagementProduct ResearchSoftware

Responsibilities

Onboarding and offboarding: Manage the entire employee lifecycle, ensuring smooth, thoughtful entry and exit experiences

Performance Management: Provide critical Ops support for two annual performance cycles, including extensive work in Excel and Google Sheets to help prepare performance cycle budget sheets

People data management: Maintain accurate employee records while safeguarding sensitive and confidential information

Benefits Administration: Working with our PEO, you will be the point person for all North America employees on benefits, maternity and paternity leave processes, and all LOA's in general

Compliance and legal operations: Maintain global SOPs and ensure HR processes align with labor laws, regulations, and internal policies

Training and development support: Partner with HRBPs to coordinate training programs, track attendance, and support career growth initiatives

Health and safety: Help promote employee well-being by supporting safety policies, reporting processes, and a healthy work environment. This includes vendor management, benefits administration, management of LOAs, support with Maternity leave, Paternity leave processes, etc

HR technology: Help manage and continuously improve our HRIS (HiBob), partnering closely with our HR Analyst on reporting and automation

Payroll and benefits administration: Respond to employee questions related to compensation, payroll, and benefits administration

Support multiple HR Business Partners and collaborate closely with recruiting, finance, immigration, and payroll

Own and support the end-to-end employee experience, from onboarding through offboarding

Partner with our HR Analyst where needed, and function as a backup to deliver reporting and insights using HRIS data and existing dashboards

Respond to employee questions related to onboarding, benefits, payroll, immigration, mobility, maternity, paternity, or general LOAs, and general HR processes

Help create and run people programs that support engagement, recognition, and productivity

Identify opportunities to improve processes and help implement change thoughtfully and clearly across the organization

Qualification

HRIS managementExcelGoogle SheetsPeople Operations experienceStakeholder managementProject managementTraining supportEmployee engagementWritten communicationVerbal communication

Required

Bachelor's degree required; MBA or Master's degree is a plus

3+ years of experience in an HR / People Operations role, ideally within a fast-growing software company

Experience supporting a global operation, which may require you to work early mornings in support of European operations. We will need a minimum 4-hour overlap with our Czech Republic People team

Comfort working in a fast-paced environment where priorities evolve, and details matter

Strong written and verbal communication skills, with the ability to engage confidently with senior leaders

Solid project and stakeholder management skills

Hands-on experience with HRIS platforms, ideally HiBob, and strong skills in Excel, Google Sheets, and the Google Workspace

Comfort presenting to groups, particularly when supporting new-hire onboarding

Ability to travel to San Francisco and the Czech Republic as needed