Legends Global ยท 1 day ago
Director, Training and Development
Legends Global is focused on creating memorable experiences for guests at Barclays Center. The Director of Training and Development plays a crucial role in shaping the organization's culture and training programs, ensuring that employees embody the company's values and are prepared for leadership roles.
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Responsibilities
Deliver Brooklyn Way training at the utmost quality throughout all departments
Execute training validation to guarantee that staff can perform, not merely complete a course
Create customized learning pathways for each level, ranging from first-shift event personnel to senior executives
Develop leadership development pipelines to nurture internal talent
Motivate employees to express their authentic selves at work
Implement succession planning and strategies for the growth of internal talent
Serve as the cultural 'North Star', establishing a standard for accountability and pride
Spark enthusiasm in employees, encouraging them to view their positions as more than just a source of income
Work together with Human Resources to create and enhance recognition systems that acknowledge contributions based on impact rather than mere presence
Promote a sense of belonging and inclusivity at every job level and from diverse backgrounds
Create frameworks that honor genuine cultural alignment
Partner closely with the Assistant General Manager, Human Resources, and departmental leaders to promote positive organizational growth
Work together with leaders from operations, guest services, security, and other areas to integrate culture into everyday tasks
Leverage data and feedback to enhance training and monitor cultural advancement
Create internal communication plans to keep employees motivated and updated
Ensure full completion of Brooklyn Way training at 100% with validation for all employees
Launch a minimum of 2 new leadership programs that have measurable adoption
Enhance cultural alignment scores on the yearly engagement survey by 10%
Qualification
Required
Minimum of 5 years in organizational development, training, employee engagement, or related fields
Proven success driving culture and training at a large scale in fast-paced, guest-facing industries
Exceptional communication and influence across all levels
You are a firm believer that training doesn't conclude once the class finishes
You embrace difficult discussions and welcome uncomfortable conversations that foster alignment and a better understanding of different perspectives
You flourish in dynamic, ever-changing environments, and embrace unpredictability that you can use to your advantage
You thrive on being visible and actively engaging with a wide range of staff, building connections and fostering collaboration across teams
Preferred
Experience working with unionized workforces is strongly preferred
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Recent News
2025-12-05
2025-10-09
The Bahamas Ministry of Tourism
2025-09-17
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