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Convera · 1 day ago

Senior Business Development Manager - LACA - Florida

Florida, United States

Full-time

Onsite

Senior Level

$10K/yr - $154K/yr

5+ years exp

Convera is a global leader in commercial payments that powers international business by moving money with ease. They are seeking a Senior Business Development Manager to support B2B sales across the LACA region, focusing on building a diverse pipeline of Financial Institutions and offering superior customer experience in cross-border international payments.

InternetSoftware

Hiring Manager

Amy Oliver Gilyard (She/Her)

Responsibilities

Contribute to sales strategic planning and business development initiatives

Develop and execute strategic sales plans to expand the client base and achieve sales targets

Manage the entire 360-degree sales process independently

Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs

Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives

Use market data and Convera's value proposition to identify new leads and opportunities to build a continuous pipeline

Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners

Identify and engage new prospects in [Financial Institutions sectors], aligning with Partners under the direction of the Head of FI or Sales Leaders

Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships

Use sales tools like Salesforce, HubSpot, and ZoomInfo to generate leads

Present and demonstrate [international payment solutions and products] to key decision-makers

Introduce relevant support functions such as Customer Relationship Management (CRM), Key Account Managers (KAM) and/or Sales Leaders/Heads to clients

Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective clients in the Financial Services industry

Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners

Provide ongoing consultation and support to ensure client satisfaction and retention

Manage new customers until they transition to the CRM Team

Participate in industry events to promote solutions and network with potential clients

Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements

Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams

Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect's next steps, etc.)

Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery

Provide market feedback to support product development and marketing strategies

Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price

Support junior members of the team and support and/or lead training projects

Maintain accurate forecasts and insights on customer requirements, trends, and risks

Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce

Qualification

B2B sales experienceInternational payments knowledgeFinancial services experienceCRM software proficiencyFX market understandingStrategic account managementSpanish fluencyBrazilian Portuguese fluencySales managementBusiness acumenCustomer relationship managementMarket feedback provisionNegotiation skillsTeam collaboration

Required

Must be fluent in: English (oral and written - as most internal communication is in English), Spanish (oral and written) and Brazilian Portuguese to communicate with customers

5+ years of B2B sales experience in international payments or financial services

3-6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets

Extensive sales experience within a global organization with a network of senior contacts in the Financial Services sector

Proven ability to navigate gate keepers to reach and influence C-Suite level relationships

Strong sales management, business acumen, and strategic account management skills

Knowledge of international payments and foreign exchange products

Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events

Proficient in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite

Ability to work independently to achieve or exceed KPIs and revenue targets

Willingness to attain Level 3 CISI Certificate (i.e., Introduction to securities and investments) and/or Level 4 CISI Certificate (Investment advice diploma) within 6 months of hire

Preferred

Experience working in financial institutions, payment solutions and/or management consulting services a plus

Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers

Bachelor's degree preferred, MBA is a plus