L.A. Care Health Plan · 1 day ago
Salesforce Business and Technical Design Analyst II
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$105K/yr - $174K/yr
6+ years expL.A. Care Health Plan is the nation’s largest publicly operated health plan, dedicated to providing health coverage to low-income residents of Los Angeles County. The Salesforce Business and Technical Design Analyst II role focuses on developing and delivering Salesforce CRM solutions, translating business requirements into software-oriented solutions, and participating in the full software development life cycle.
FitnessGovernmentHealth Care
Responsibilities
Understand and translate business requirements, business process flows etc. to software oriented solutions based upon Salesforce architecture
Analyze the business processes and data requirements to come up with mockups. Document current baselines, collect new requirements, and write user stories, storyboards and future state
Leverage out-of-the-box Salesforce UI/UX and functions and features
Participate in translating business requirements to solutions on the Salesforce platform. Provide thought leadership to influence business logic to improve user experience/ interfaces, navigation, and design
Interview, investigate and probe through multiple layers to better understand business drivers and conditions. Participate in the business process redesign and documentation. Actively participate in the development of detailed design structure after understanding the design requirements
Actively participate in the translation of engineering/ technical realities into simple terms for non-technical stakeholders. Provide such translation, adjusting the level of detail depending on the audience. Act as the interface between the team and the management
Communicate, both written and verbally, with business end users and team members in order to deliver high quality UI/UX and capabilities in Salesforce. Act as a technical analyst to evaluate, assess, coordinate and verify development work. Provide a clear example of technical excellence and productivity
Participate in developing APEX and Visualforce code
Participate in developing and delivering Web solutions using HTML, JavaScript, CSS. Understand technical requirements and implement solutions leveraging Salesforce native functionality based upon in-depth understanding of Salesforce object model and architecture. Identify new opportunities for improvement, define solution capabilities. Propose best practices & standards for the project and work with team members for implementation. Deliver Lightning components and customizations
Configure workflows and approvals processes, create test classes and deployment sets. Work with Quality Assurance Testing team to verify test cases and assist business unit. Work with project teams to ensure the testing approach is sound and appropriately executed in all SDLC phases and across all Salesforce based apps and systems interfaces. Provide inputs into roadmap planning, system investments and operations performance
Participate in creating SOAP/REST web services for integration
Perform data integration and/or migration
Collaborate with team members to identify processes and raise concerns about dependencies or impacts. Work with SOA Bus (Oracle Bus)
Work with ETL (Extract, Transform Load) tools such as Informatica
Perform other duties as assigned
Qualification
Required
Bachelor's Degree in Computer Science or Related Field
At least 6 years of Information Technology experience with 4 years of Salesforce experience
Experience in the concepts and methodologies of enterprise and application architecture
Experience in back-end development of Salesforce including but not limited to design of data models, a strong knowledge of SOQL, and usage of web technologies
Experience with configuration and customization
Must have Apex/Visualforce Experience
Broad understanding of technologies and experience in implementation methodologies, software development life cycle process, and project management
Knowledge of Information Technologies (Databases, Business Intelligence, Infrastructure, Networks, Web and Integration software)
Excellent planning and organization, project management and time management skills
Exceptional written, verbal and presentation skills for both business and technically oriented communications with the ability to create appropriately high quality documentations to effectively convey goals and initiatives to staff and management
Comprehensively understand the roadmap and work with project /program management to prioritize the work
Knowledge of the vendor market and possess existing relationships
Must have Lightning knowledge
Must understand the technical details of the overall project
Familiar with enough detail to catch inconsistencies to enable sound decisions
Salesforce Certified Administrator
Salesforce Certified Platform Developer I
Salesforce Certified Platform App Builder
Preferred
Service Cloud experience
Salesforce Certified Community Cloud Consultant
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Platform Developer II
Benefits
Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)
Company
L.A. Care Health Plan
L.A. Care’s mission is to provide access to quality health care for L.A.
1001-5000 employees
H1B Sponsorship
L.A. Care Health Plan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Melanie Rainer
Chief Strategy and Transformation Officer
Recent News
MarketScreener
2025-08-27
2025-08-04
Company data provided by crunchbase