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ComPsych · 1 day ago

Absence Management Claims, Team Lead

United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management. They are seeking an enthusiastic and highly skilled Absence Management Team Lead responsible for ensuring the productivity and quality of work of the team, while fostering strong partnerships with internal and external teams.

Mental Health Care

H1B Sponsor Likely

Responsibilities

Build and maintain strong relationships with internal teams and partner vendors

Collaborate with teams to define project scopes, deliverables, timelines, and quality standards

Review & manage financial terms to ensure favorable agreements for ComPsych

Delegates and provides coaching, mentoring, and performance feedback to team members

Develop and implement training programs to enhance the team's skills and scope

Monitor team performance, productivity, and adherence to organizational standards to ensure all key performance and quality metrics are met or exceeded

Oversee project planning, execution, and delivery

Monitor project progress, identify risks, and implement mitigation strategies

Drive continuous process improvements to enhance project efficiency and quality

Foster effective communication between internal and external teams

Act as a conduit between all stakeholders addressing concerns and facilitating process improvements and enhancements

Identify opportunities to expand the scope of work

Understands and complies with the laws and regulations relevant to the position and services

Perform other duties as assigned

Qualification

Vendor relations managementProject managementTeam leadershipStrategic planningEmployee benefits administrationAgile methodologiesTeam building skillsMicrosoft Word proficiencyMicrosoft Excel proficiencyContract negotiationPerformance evaluationCommunication skillsProblem solving skillsInterpersonal skillsOrganizational skillsNegotiation skills

Required

Bachelor's degree in Business, Management, or a related field

Proven experience in creating and executing strategic plans aligned with organizational goals and priorities

Minimum of 3 years of successful vendor relations management and supervisory experience

A proven ability to convene diverse stakeholder groups to meet business objectives

Strong problem solving & team building skills

Intermediate proficiency in using Microsoft Word and Excel to produce documents and reports

Exceptional communication, negotiation, interpersonal and organizational skills, with strong focus on customer service

Strong understanding of outsourcing processes, including vendor selection, contract negotiation, and performance evaluation

Excellent project management skills, with experience in Agile or other project management methodologies

Must be able to sit or stand at desk for prolonged periods of time while working on a computer

Must be able to lift up to 15 pounds at times

Must have the ability to work a flexible schedule to accommodate different time zones

Preferred

Master's degree preferred

Employee benefits administration and/or FMLA administration experience a plus

Certification in project management (e.g., PMP) is a plus

Benefits

Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more

Competitive pay with annual increases

Company

ComPsych

Glassdoor3.5

ComPsych® is the world’s largest provider of mental health services and GuidanceResources® for life.

Founded in 1984

Chicago, Illinois, USA

1001-5000 employees

http://www.compsych.com

H1B Sponsorship

ComPsych has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)