Apply on Employer Site

Lorikeet · 1 month ago

Forward Deployed AI Engineer

United States

Full-time

Remote

Mid, Senior Level

Lorikeet is a powerful customer support AI company focused on enhancing the customer experience for complex businesses. The Forward Deployed AI Engineer will work directly with clients to implement AI solutions, ensuring they derive maximum value from Lorikeet's technology.

Artificial Intelligence (AI)Customer ServiceEnterprise Applications

No H1B

Responsibilities

Be an AI expert and evangelist for Lorikeet’s customer base

Lead AI implementation projects from kickoff to successful deployment

Understand client workflows and configure Lorikeet’s AI tools to meet their specific needs

Understand customer workflows and configure Lorikeet’s AI tools to meet their specific needs

Understand customers’ businesses and recommend innovative AI solutions beyond typical customer support to achieve their business goals

Work with our product team to represent customer needs, provide feedback, and inform both our short-term and long-term product strategy

Guide customers through technical implementation while building strong relationships

Solve complex integration challenges creatively and efficiently

Qualification

AI expertiseTechnical implementationClient-facing experienceStakeholder managementProject leadershipSolution-oriented mindsetInterest in AICommunication

Required

Have significant years of client-facing experience in management consulting, technical implementation, or similar roles

Have a technical background, training or mindset. This may be a CS or engineering major, experience in math or stats, or a track record of learning and using technical skills (e.g. building with no or low code tools, doing data analysis, etc.). Previous software engineering experience is not required, but is very useful

Are a strong project leader with a track record of independently leading complex technical solutions (e.g. you are organized, reliable, and extremely high-agency)

Have experience building & managing stakeholder relationships (e.g. you're very comfortable working with external clients)

Possess strong communication skills (e.g. you can effectively listen on all levels, and have the ability to explain technical concepts to non-technical stakeholders)

Have a solution-oriented mindset (e.g. you love to think creatively to solve problems and 'hack' systems to do unexpected things)

Are excited about AI, knowledgeable and already tinkers with it (e.g. you're a ChatGPT power user, or build AI projects in your spare time)

Applicants must be based in the United States and eligible to work in the US without sponsorship (remote work supported)