Waymo · 2 days ago
Senior UX Researcher, Rider Experience
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. The Senior UX Researcher will lead research efforts to clarify complex problems, generate actionable insights, and influence product strategy, while collaborating closely with design and product management teams.
Artificial Intelligence (AI)AutomotiveAutonomous VehiclesSensorTransportation
Responsibilities
Take complex, open-ended problems, clarify the scope, create a rigorous research plan, and execute with timely product impact
Initiate and lead research efforts end-to-end, taking full accountability for a product area's strategic research roadmap and engaging key stakeholder partners along the way
Apply comprehensive mixed methods UX research expertise to generate authoritative insights that proactively identify opportunities for product strategy evolution and influence product decisions
Act as a strong strategic partner to design, product management, and engineering leaders, clearly articulating a research point of view and coordinating efforts across multiple teams
Set the bar for high-impact research quality, contribute to research operations and best practice documentation, providing informal and formal mentorship
Coordinate the production of highly actionable insights, translating complex data into compelling narratives, visuals, and frameworks that actively influence key decision-makers on the future product direction
Qualification
Required
5+ years of industry experience conducting end-to-end user research leveraging mixed methods (qualitative and quantitative) in a professional context
Demonstrated ability to select, execute, and interpret insights from a wide range of methods (e.g., field studies, interviews, surveys, server logs, benchmark studies)
Track record of owning and successfully completing large-scale, complex projects that resulted in significant, measurable influence on product or project direction
Proven experience demonstrating leadership by creating new research questions and organizing the processes and people required to answer them
Experience conducting research on highly technical, emerging products or complex systems with technical teams (e.g., engineering, science, systems)
BA/BS degree in a Behavioral Science, Human Computer Interaction, or other related UX research field, or equivalent practical experience
Preferred
M.A./M.S./Ph.D. (in progress or completed) in a social science field, Human Factors, or similar
Experience with advanced survey design, quantitative analysis, and data visualization using tools like R/Python and SQL
Experience in formally mentoring individual researchers and/or leading internal efforts to evolve the UX research discipline
Portfolio demonstrating experience in taking on and structuring research problems in increasingly complex or novel domains or user populations
Experience supporting a large organization, complex portfolio of products, and network of stakeholders on a small team or as the sole researcher for a domain
Contributed to evolving the discipline of UX research outside of the immediate organization (e.g., conferences, publications, industry participation)
Benefits
Waymo’s discretionary annual bonus program
Equity incentive plan
Generous Company benefits program
Company
Waymo
Waymo is a mobility technology company that improves transportation by developing self-driving solutions for travelers and daily commuters. It is a sub-organization of Alphabet.
H1B Sponsorship
Waymo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (231)
2024 (175)
2023 (268)
2022 (306)
2021 (298)
2020 (317)
Funding
Current Stage
Late StageTotal Funding
$11.1BKey Investors
Alphabet
2024-07-23Series C· $5.6B
2021-06-16Series B· $2.5B
2020-05-12Series A· $750M
Recent News
2026-01-08
2026-01-07
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