Legends Global · 19 hours ago
IT Support Specialist
Fort Lauderdale, FL
Full-time
Onsite
Entry Level
1+ years expLegends Global is a company that focuses on providing technical services for live events and daily IT operations. The IT Support Specialist will assist the IT Manager by offering on-site technical support, troubleshooting issues, and maintaining reliable technology performance across various activities.
HospitalityMarketingSports
Responsibilities
Provide on-site technical support to Event customers, vendors, and guests pre/during/post event
Patch, configure and deploy network cables and wire ethernet ports
Network cabling maintenance and support (Cat6)
Provide customer service and Help Desk technical support to staff members
Responsible for On-boarding new hires with setting up and configuring workstations
Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)
Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure
Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests
Responsible for maintenance of IT inventory and performing minor hardware repair of equipment
Other duties as assigned
Qualification
Required
An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1–2 years of related experience and/or training, or an equivalent combination of education and experience
1 to 2 years in an IT support role with experience in Help Desk or network environments
Experience working directly with users/clients on technical issues in person and by phone
Proficiency in Microsoft Office Suite
Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS
Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications
Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams)
Must have excellent communication skills, both written and verbal
Must possess strong organizational and troubleshooting skills
Must be a self-starter, able to prioritize, multi-task and work independently
Able to effectively follow directives, work with and communicate clearly within a team dynamic
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed
CompTIA A+ and Network+ certification, preferred
CCNA certification highly, preferred
Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus
Benefits
Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
The Bahamas Ministry of Tourism
2025-09-17
Company data provided by crunchbase