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Amazon · 4 weeks ago

Data Center Network Deploy Technician, DCC Communities

Herndon, Virginia, USA

Full-time

Onsite

Entry Level

$27/hr - $47/hr

2+ years exp

Amazon Data Services, Inc. is seeking a Network Deploy Technician to join their team within infrastructure operations. The role involves managing the stability and sustainability of AWS networks, collaborating with internal and external stakeholders, and assisting in the execution of projects related to data center operations.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Managing work and priorities through ticketing system and workflows to complete customer requests and projects

Collaborating with various stakeholders to remove project obstacles

Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords

Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment

Participating in the migration, basic configuration and rollout of new or upgraded hardware

Qualification

Computer hardware troubleshootingComputer networkingCustomer interactionProblem resolutionCollaboration

Required

2+ years of computer hardware troubleshooting and repair experience

1+ years of computer networking experience

High school or equivalent diploma

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave