Apply on Employer Site

Benchmark Hospitality at DU · 3 weeks ago

DIRECTOR - CHIEF - RM ENGINEERING

Renaissance Newport Beach Hotel

Full-time

Onsite

Lead/Staff, Director/Executive

$140K/yr - $150K/yr

5+ years exp

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment. The Director of Engineering will be responsible for maintaining the hotel property, managing budgets, overseeing maintenance activities, and ensuring compliance with corporate standards and regulations.

Hospitality

Responsibilities

Prepare and deliver messages that achieve the intended results

Promote Engineering information and recommendations to internal and external stakeholders (Corporate Director of Engineering, Engineering Associates, General Associate Body, Managers, Executive Team, Asset Owner, Homeowner Association, Master Association, Residential Owners)

Prepare reports for stakeholders

Manage stakeholder perceptions and expectations

Manage/oversee the application of standards for the hotel/resort

Review and compare performance metrics for Engineering services Maintain specifications (materials, equipment, furniture, finishes, fixtures, design criteria)

Develop, implement and monitor best practices

Develop guest service standards

Measure the quality of services provided

Monitor guest satisfaction and service delivery performance

Collect, verify, analyze and report facility management data from various sources (guest satisfaction surveys, secret shop inspections, other feedback mechanisms)

Collect and verify, analyze and report internal facility management data (utilities, work orders, work history)

Manage/oversee the improvement of work processes

Assess ways to improve workplace productivity

Develop and implement process improvements

Ensure and monitor compliance with codes, regulations, policies and standards

Plan, direct and manage/oversee facility management business and operational technologies

Assess the application of technology within facility operations

Operate workplace management systems (CMMS, BAS, Lighting Controls)

Assess the condition of the hotel/resort

Manage/oversee the assessment of building systems’ condition

Assess the condition of the facility’s structure, interior, exterior and grounds

Manage/oversee facility operations and maintenance activities

Manage/oversee the acquisition, installation, operation, maintenance and disposal of building systems and structural, interior, exterior and grounds elements

Maintain basic knowledge of current products and technology for fixed assets

Manage/oversee the maintenance contracting process

Decide/recommend the most appropriate way to provide maintenance services (outsource, in-source)

Develop maintenance contract specifications

Assure competent maintenance contractors are selected

Negotiate service level agreements

Manage/oversee the modifications to building systems, structural elements, interiors, exteriors and grounds

Monitor the performance of maintenance contractors’ work

Resolve contract disputes

Develop, recommend and manage/oversee the hotel/resort’s operational planning requirements (temperature control, lighting, equipment replacement and so forth)

Develop policies and guidelines related to usage and maintenance

Monitor the usage and performance of all systems, equipment and grounds

Monitor guest and associate satisfaction

Manage and oversee the financial management of the Engineering department

Develop, recommend, manage and oversee the Engineering and Utilities operating budget requirements

Develop, recommend, manage and oversee the capital budget requirements

Prepare business cases, supporting documentation and financial reports

Analyze and interpret financial documents (budget, forecast, profit and loss statements, reserve funding)

Administer and manage the finances associated with contracts

Develop and manage contracts

Administer and monitor contracts

Resolve vendor conflicts

Manage and support the hotel/resort’s emergency preparedness program in partnership with the Safety and Security department

Assist in the design of simulations or exercises to test the emergency management plans

Manage the execution of simulations or exercises to test the plans

Project planning

Define and program projects (purpose, size, scope, schedule, budget and user needs)

Plan projects (resources, schedule and sequence)

Develop contract specifications and solicitations

Manage/oversee projects

Administer contracts (implement, monitor service level)

Manage/oversee projects (construction, relocation, renovation, organizational change)

Evaluate project outcomes

Plan, manage and support the entire organization’s commitment to protecting the environment

Manage, oversee and safeguard the natural environment

Manage and oversee the entire organization’s commitment to sustainability of the natural and built environments

Prepare, analyze, interpret and report on utility consumption data

Develop, recommend, manage and oversee environmental impact programs as it relates to trash generation with food service (including dry and wet waste), yard waste, and other hotel/resort operations

Maintain knowledge of LEED

Understanding future trends in products and processes that promote sustainability

Provide data to support facility evaluation

Qualification

Facilities engineering leadershipHVAC knowledgeProject managementConstruction Management degreeBusiness acumenMicrosoft Office proficiencyCommunication skillsInterpersonal skills