Apply on Employer Site

CXC Solutions · 1 month ago

Sales Support Specialist

United States

Full-time

Remote

New Grad, Entry Level

$50K/yr - $60K/yr

CXC Solutions is an integrated workplace administration and compliance business focused on simplifying benefits compliance. They are hiring a Sales Support Specialist to assist the Sales team with sales administration, customer inquiries, and proposal management, while ensuring superior service and support for prospective customers.

Health CarePaymentsSoftware

Responsibilities

Works closely with the Sales, Operations and Marketing teams to support marketing, sales and crucial administrative functions

Develops an in-depth understanding of all product & service offerings

Ensures prospective customers receive superior service and support by responding to inquiries and questions, involving the appropriate parties within our firm

Assists with creating proposals, quotes, agreements/contracts, and audit implementation materials

Assists with following up on open/outstanding proposals, quotes, agreements/contracts, and audit implementation materials, helping the Sales team move prospective clients through the presales process as quickly as possible

Helps maintain sales database with client/prospect information

Generates reports and participates in reoccurring team meetings

With support from the Marketing department, monitors, tracks, ships and reorders sales collateral, proposals, or displays for trade shows and conferences

Assists sales team with scheduling meetings as needed

Supports achievement of company, team, and individual goals

Assists with completion of projects and special duties as directed and within assigned deadlines

Performs other functions as assigned

Qualification

Sales administrationCustomer serviceMicrosoft OfficeSalesforceDetail orientationProfessionalismTime managementOrganizational skillsWritten communicationVerbal communicationTeam collaboration

Required

Superior time management, detail orientation, organizational skills, and the ability to quickly adapt to, and manage, multiple priorities or projects

Excellent written and verbal communication skills with internal team members and external clients and brokers

Must be able to work both independently and within a team setting

Excellent customer service skills

High level of professionalism with an attention to detail

Ability to follow through and complete tasks effectively

Ability to work collaboratively with cross-functional teams

Proficiency in use of various Microsoft software such as Windows, Excel, Word and Outlook

Preferred

Bachelor or Associate's degree preferred; previous administrative experience in an office setting strongly preferred

Experience using Salesforce or a similar customer relationship management software preferred

Knowledge of the healthcare benefits industry (health insurance brokers/producers/consultants, claims audits, dependent eligibility audits) is preferred but not required