Keystone Pacific Property Management · 1 month ago
Administrative / Recreation Assistant
Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, dedicated to providing superior customer care. They are seeking an experienced Administrative / Recreation Assistant responsible for customer service, administrative duties, and facility management.
CommunitiesReal Estate
Responsibilities
Telephone coverage, response to customer service requests and the performance of administrative duties at the request of the General Manager and/or the Recreation Director
Provide courteous customer service to all walk-in homeowners by attending promptly to their requests and ensuring the appropriate staff members are advised if they are needed to handle a homeowner issue
Must be flexible with work schedule for occasional evening or weekend hours and community holidays and/or special events
Assist with key card application processing and distribution
Issue any work orders as directed or needed for pest control, bee/wasp removal and control, light maintenance, general facilities maintenance, etc. to the proper vendor
Provide homeowners with the information to reserve recreational facilities
Accept and document all homeowner payments received at the Association office and provide them to the General Manager
Enforce facility rules and give warnings to residents as needed
Maintain a clean work environment and ensure cleanliness in the office
Post daily volleyball and BBQ reservations in their designated areas
Confirm layout of tables/chairs are correct on day of the facility reservation and follow up with janitorial staff if needed
Check in with the resident host on day of the facility reservation to go over clean-up checklist & assist with any questions
Post notices on courts or pool gates as needed
Create event flyers as requested
Practice and adhere to Keystone’s Core Values, Mission and Vision
Any additional job duties as required by the supervisor
Qualification
Required
Must have a valid CA Driver's License
Must have reliable transportation and the ability to drive within the community
Ability to work under tight deadlines with a high level of accuracy
Must be flexible with work schedule for occasional evening and weekend hours and community holiday and/or special events
Must be proficient with computer programs, including Word, Outlook, and Excel
Demonstrate organizational skills and ability to independently prioritize daily workload
Must work effectively with colleagues and clients
Excellent interpersonal skills
Strong verbal and written communication
1-2 years of experience working in a Customer Service role
High School Diploma or GED required
Benefits
Competitive Salary
Work-Life Balance
Opportunities for Career Growth
Training and Mentorship from Successful Leaders in the HOA Industry
Financial and Health/Wellness Education
Sick Pay
Company
Keystone Pacific Property Management
Keystone Pacific Property Management is a reputable community association management firm.
H1B Sponsorship
Keystone Pacific Property Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageRecent News
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