IT Apprentice jobs in United States
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keycentrix™ · 1 month ago

IT Apprentice

KeyCentrix, LLC is seeking an IT Support Technician Intern to support IT needs within a dynamic business environment. The role involves providing Level 1 technical support, troubleshooting hardware and software issues, and assisting with IT projects while developing technical and communication skills.

Information ServicesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Support internal IT needs by providing Level 1 technical and troubleshooting support
Troubleshoot/resolve hardware and software performance and general PC, network, and printer problems
Install, upgrade, and support computer hardware and software
Perform voice/email system setup
Perform setup for new users
Assist with IT projects as directed
Communicate effectively with all contacts
Strong technical abilities and the desire to learn IT protocols, software, and hardware operations
Ability to develop troubleshooting & diagnostic skills and perform root cause analysis
Ability to communicate effectively with technical and non-technical users
Self-starter who takes initiative to learn and resolve problems
Ability to work with a team
Ability to perform on-call work when necessary
The following skills are a plus but not required:
Microsoft operating systems (server and desktop)
Linux
VPN and remote access methodologies
Server and desktop hardware installation, configuration, and support skills
SonicWall firewall and network security experience

Qualification

Technical troubleshootingHardware supportSoftware supportMicrosoft operating systemsLinuxVPN methodologiesNetwork securityCommunication skillsTeamwork

Required

Strong desire to learn and grow
Develop technical troubleshooting and diagnostic skills
Honing communication abilities in a business setting
Support internal IT needs by providing Level 1 technical and troubleshooting support
Troubleshoot/resolve hardware and software performance and general PC, network, and printer problems
Install, upgrade, and support computer hardware and software
Perform voice/email system setup
Perform setup for new users
Assist with IT projects as directed
Communicate effectively with all contacts
Strong technical abilities and the desire to learn IT protocols, software, and hardware operations
Ability to develop troubleshooting & diagnostic skills and perform root cause analysis
Ability to communicate effectively with technical and non-technical users
Self-starter who takes initiative to learn and resolve problems
Ability to work with a team
Ability to perform on-call work when necessary
Ability to communicate effectively
High level of alertness, concentration, accuracy, and time-management
Able to maintain a stationary position for prolonged periods
Ability to lift up to 50 lbs with or without accommodation

Preferred

Pursuing a degree in computer science (or commensurate experience) preferred
Microsoft operating systems (server and desktop)
Linux
VPN and remote access methodologies
Server and desktop hardware installation, configuration, and support skills
SonicWall firewall and network security experience

Company

keycentrix™

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Keycentrix™ is a premier provider of business-enhancing software and technology for pharmacies.

H1B Sponsorship

keycentrix™ has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Paula Johnson
VP, Strategic Partnerships & Projects
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Company data provided by crunchbase