Ecorobotix · 3 weeks ago
Implementation Manager (Southcentral USA)
United States
Full-time
Remote
Senior Level
5+ years expEcorobotix Inc. creates innovative robotic solutions that reduce the ecological impact of modern agriculture. The Implementation Manager is responsible for ensuring successful onboarding, implementation, and early adoption of Ecorobotix products with growers, focusing on customer success during the critical post-sale phase.
AgricultureAgTechArtificial Intelligence (AI)Cloud Data ServicesFarmingMachine LearningRobotics
Hiring Manager
Jordan Carney
Responsibilities
Own the customer onboarding and implementation process following a sale, from delivery through successful initial operation
Serve as the primary point of contact for growers during the early adoption phase
Serve as an ARA product specialist
Coordinate installation, configuration, and field readiness in partnership with dealers, pre-sales, and after-sales teams
Ensure growers and operators receive effective onboarding and training aligned to their operational goals
Proactively monitor early usage to identify adoption risks, performance gaps, or operational challenges
Provide hands-on support and guidance during the initial operating period to drive successful outcomes
Translate customer needs and feedback into actionable insights for product, pre-sales, and after-sales teams
Align internal teams on implementation timelines, responsibilities, and customer expectations
Support dealer enablement to ensure a smooth transition to long-term after-sales support
Contribute to customer success playbooks, onboarding materials, and best-practice documentation
Track implementation milestones and customer success indicators
Identify recurring adoption challenges and recommend improvements to processes, training, or product workflows
Understanding the use of chemicals in different crops, for time of day/weather, etc
Must be able to operate a tractor
Qualification
Required
Bachelor's degree in Agronomy Agricultural Systems, Automation, or related field; or equivalent experience
Agricultural CCA or PCA is required
5+ years of experience in agriculture, ag-tech, or precision agriculture is required
Professional working proficiency in Spanish is required
Hands-on experience working directly with growers, operators, or dealer service teams
Strong understanding of agricultural operations and field workflows
Demonstrated experience supporting customer adoption and success
Experience coordinating across sales, technical, and service teams
Willingness and ability to travel extensively during peak implementation periods
Customer-success mindset with a strong focus on outcomes and value realization
Excellent interpersonal and communication skills; comfortable building trust with customers
Highly organized with strong ownership and follow-through
Ability to manage ambiguity and operate effectively in fast-scaling environments
Technical curiosity and comfort working with hardware, software, and field operations
Solution-oriented, calm, and proactive when addressing customer challenges
Ability to translate technical concepts into practical, operator-friendly guidance
Passion for sustainable agriculture and innovative technologies
Understanding the use of chemicals in different crops, for time of day/weather, etc
Must be able to operate a tractor
Company
Ecorobotix
Ecorobotix offers AI-powered precision agriculture equipment and software focused on ultra-high precision crop care.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$233.08MKey Investors
Highland EuropeTechnology FundSwisscom Ventures
2025-10-13Series D· $105M
2024-01-01Series C· $45M
2023-05-09Series B· $51.67M
Leadership Team
Aurelien Demaurex
Co-founder, Chief of Staff and Vice Chairman of the Board
Steve Tanner
CTO and Co-Founder
Recent News
venturelab.swiss
2025-12-24
Company data provided by crunchbase