Ahold Delhaize USA · 1 day ago
Director Business Transformation Program Ops
Carlisle, PA
Full-time
Onsite
Director/Executive
$139K/yr - $209K/yr
10+ years expAhold Delhaize USA is a division of a global food retailer, seeking a Director Business Transformation Program Ops. This role leads the strategy and governance of transformation initiatives, ensuring alignment across resources and stakeholders while managing complex, multi-year projects.
GroceryRetailSales
Responsibilities
Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation
Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones
Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation
Operate as a liaison between business and IT leadership to align sequencing and milestone readiness
Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization
Guide program-level issue and risk management, escalating critical blockers as needed
Support transformation leadership in strategic communications and progress reviews
Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities
Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program
Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines
Lead program financial management, budgeting, and funding allocation across transformation waves
Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators
Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability
Additional job duties may be assigned as needed to meet the needs of the business and support our values
Qualification
Required
Bachelor's degree in business, operations, technology, or related field
10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role
Deep understanding of transformation governance structures and milestone-based delivery approaches
Proven track record managing large-scale ERP or system-enabled business transformations
Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders
Comfort with program analytics, budgeting, forecasting, and resource allocation processes
25-50% travel required
Preferred
Experience in a transformation office (TMO), PMO, or enterprise strategy function
Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies
Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans
Experience supporting complex change, data, or process streams within transformation programs
Advanced proficiency with PowerPoint & Excel
PMP Certification
ProSci Certification
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
H1B Sponsorship
Ahold Delhaize USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (24)
Funding
Current Stage
Late StageRecent News
2025-12-30
Access to Nutrition Initiative
2025-11-07
Company data provided by crunchbase