Director, Product Quality & Safety, Global Residential Fire jobs in United States
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Kidde Global Solutions · 17 hours ago

Director, Product Quality & Safety, Global Residential Fire

Kidde Global Solutions is a global technology leader in fire and life safety solutions, committed to providing innovative products that protect people and property. The Director of Global Product Quality & Safety will lead the quality and safety strategy across all product lines, ensuring compliance with the highest standards and integrating customer feedback into product development.

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Responsibilities

Lead the global Quality & Safety function, setting the vision and roadmap for excellence in product quality and consumer safety
Represent Supply Chain and Operations in all product risk assessments and safety reviews
Serve as the executive sponsor for quality and safety initiatives across the global business
Define and enforce internal Kidde-specific quality and safety standards that exceed regulatory requirements
Lead the Product Safety Office, ensuring robust risk assessments, root cause investigations, and corrective actions for all safety-related incidents
Conduct regular reviews of legacy products to ensure continued compliance and performance
Provide quality and safety oversight during all NPD phases, including DFMEA, QFD, and consumer validation testing
Integrate voice-of-customer (VoC) and voice-of-consumer (VoCon) feedback into product design and next-gen innovation
Collaborate with R&D and Engineering to ensure consumer use cases and failure modes are proactively addressed
Lead cross-functional teams during product quality or safety incidents, including field issues, recalls, and regulatory escalations
Ensure transparent communication with internal stakeholders, customers, and regulatory bodies
Institutionalize learnings into SOPs and future product designs
Partner with Customer Experience and Technical Support to analyze product feedback, warranty claims, and service data
Use insights to drive continuous improvement and enhance product reliability and satisfaction
Develop and implement best-in-class Standard Operating Procedures (SOPs) for quality and safety processes, including: Stage-Gate Quality Reviews during NPD, Closed-Loop Corrective Action Systems (CLCA), Layered Process Audits (LPA), Design for Reliability (DfR), Supplier Advanced Product Quality Planning (APQP), Benchmark against industry leaders and drive continuous improvement through Lean & Six Sigma methodologies

Qualification

Product Quality LeadershipSafety Standards ComplianceNew Product DevelopmentRisk ManagementQuality CertificationsAnalytical SkillsProject ManagementStrategic ThinkingCollaborationCommunication

Required

Bachelor's Degree
15+ years of progressive experience in product quality and safety leadership, preferably in consumer products

Preferred

Master's Degree
Deep expertise in QFD, DFMEA, NPD, VAVE, and regulatory compliance
Proven track record of leading through product safety incidents and driving systemic improvements
Proven experience with facilitating change in a fast-paced environment, influencing skills and the ability to build strong working relationships at all levels
Excellent leadership and team management skills, with experience leading salaried & hourly team members
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Strong analytical, communication, and cross-functional leadership skills
ASQ or similar quality certifications are a plus
Financial Acumen: Experienced in budgeting and forecasting for quality and safety programs, including planning for testing activities, resource needs, and cost control
Project Management: Strong project management skills and good organizational skills & ability to multi-task
Collaboration: Demonstrated ability to develop positive relationships and work with staff, colleagues, cross-functional teams, third parties, and remote teams
Analytical Skills: Excellent analytical and problem-solving skills, using data-driven insights to inform decision-making
Communication: Effective communication skills to convey complex ideas and strategies to diverse stakeholders
Strategic Thinking: Ability to think strategically and envision the long-term direction of the quality organization in alignment with company goals
Adaptability: Comfort with ambiguity and ability to adapt to evolving market conditions and organizational priorities
Travel: up to 10% travel

Benefits

Medical, dental, and vision coverage
Life and disability insurance
Retirement plan
Paid time off (vacation, sick, company holidays)
401(k) with employer match
EAP assistance

Company

Kidde Global Solutions

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Kidde Global Solutions supplies fire protection and life safety products for commercial and residential use.

Funding

Current Stage
Late Stage
Company data provided by crunchbase