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Ironclad Environmental Solutions · 3 days ago

Collections Representative (2172)

Matteson, IL

Full-time

Onsite

New Grad, Entry Level

Ironclad Environmental Solutions is committed to environmental sustainability and innovation, and they are seeking a Collections Representative to manage and recover outstanding debts. The role involves tracking overdue accounts, engaging with customers, and implementing effective recovery strategies.

Environmental ConsultingRentalWaste ManagementWater

Responsibilities

Track and monitor accounts to identify outstanding debts

Reach out to customers via phone, email or in-person meetings to discuss outstanding payments

Develop and implement effective recovery solutions based on individual customer situations

Investigate and resolve discrepancies in financial entries, documents, and reports

Negotiate payoff deadlines or payment plans

Handle questions or complaints, investigate and resolve discrepancies

Update account status and database regularly

Alert superiors of debtors unwilling or unable to pay when necessary

Adhere to all rules and regulations pertaining to debt collection

Prepare and present reports on collection activity and receivables

Qualification

Collections experienceBilling proceduresNegotiation skillsProblem-solving skillsAttention to detailAnalytical skillsLegal knowledgeCommunication skills