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Pleasant Valley Corporation · 4 weeks ago

Associate Project Manager, HVAC Solutions

Medina, OH

Full-time

Onsite

Entry, Mid Level

1+ years exp

Pleasant Valley Corporation is a family-owned and operated Commercial Real Estate Firm established in 1976, headquartered in Medina, Ohio. The role involves managing client communications, overseeing vendor coordination, and ensuring timely completion of HVAC-related projects while maintaining cost-effectiveness and quality service.

ConstructionFacility ManagementProperty Management

Responsibilities

Client Communication & Issue Resolution: Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices

Vendor Coordination & Service Management: Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion

Project Oversight & Workflow Management: Manage 45–60 open HVAC-related work orders simultaneously, averaging 10–17 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards

Quote Development & Cost Control: Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness

Technical Oversight & Documentation: Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal

Qualification

HVAC experienceTechnical knowledgeTechnology proficiencyProject managementCustomer service skills

Required

Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required

Familiarity with HVAC repair materials and a working understanding of general construction and building trades

Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness

Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation

Preferred

One to three years of related experience with a one-year HVAC certificate preferred

Three to five years of experience accepted without certification

Company

Pleasant Valley Corporation

Since 1976, Pleasant Valley Corporation has been providing integrated construction, real estate, facility, and property management services designed to benefit our clients' businesses, inspire users in their workplace, and respect the communities and natural world in which we all live and work.

Founded in 1976

Medina, Ohio, USA

201-500 employees