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ABB E-mobility · 1 day ago

Field Service Engineer

Tempe, AZ

Full-time

Onsite

Mid Level

$80K/yr - $92K/yr

3+ years exp

ABB E-mobility is a world leader in EV (Electric Vehicle) charging technology, and they are seeking a Field Service Engineer to commission and maintain EV chargers. This role involves significant travel to customer locations, ensuring high customer satisfaction, and collaborating with various teams to provide effective solutions.

Autonomous VehiclesElectric Vehicle

No H1B

Responsibilities

Travels approximately 80% of each month to customer locations; including regular overnight stays depending on site location

Commission, configure, maintain, and repair complex EV charging equipment

On site advocate for ABB E-mobility Services; striving to achieve the highest level of customer satisfaction in all transactions and relationships

Creates technical documentation for learning library and completes support paperwork and reports in a timely fashion

Harmoniously collaborates with remote technical support teams, spare parts, and key account managers to identify best solutions, create maintenance plans, identify spare parts suggestions, and more

Qualification

Electrical troubleshootingMechanical troubleshootingEV charging knowledgeTechnical documentationCustomer centricityAccountabilityGrowth mindset

Required

Associate's degree or military experience and 3+ years in Field Service OR High School Diploma with 5+ years in Field Service

Demonstrated success working in fast-paced environment, learning new ways of working, and technical proficiency in electrical, electronic, and mechanical troubleshooting

Track record of working autonomously, meeting deadlines, and triaging competing priorities

Knowledge of the EV charging industry is a plus

Candidates must already have a work authorization that would permit them to work for ABB in the US – This position is not authorized for sponsorship or relocation

Benefits

Overtime Eligible

Company

ABB E-mobility

ABB's E-Mobility division remotely diagnose, cure infrastructure and update in-house developed software with EV charging technology. It is a sub-organization of ABB.

Founded in 2010

Zürich, Zurich, CHE

1001-5000 employees