Cimpress Technology · 1 day ago
Lead Software Engineer, Fulfillment Planning - East Coast US Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
7+ years expCimpress Technology is a company focused on mass customization, developing software that aids in the production and shipping of customized products. The Lead Software Engineer will be responsible for delivering complex features in production planning and shipping systems, collaborating with both technical and non-technical stakeholders to enhance decision-making processes within the manufacturing network.
Computer Software
No H1B
Responsibilities
Lead delivery of complex features and services in our production planning, ganging, and shipping planning stack, from problem framing and design through implementation, rollout, and long-term maintenance
Design and evolve optimization-driven systems (e.g., capacity planning, scheduling, shipping plan generation) in our modern stack: C# / .NET, AWS, event-driven services, and data-intensive backends
Partner directly with non-technical stakeholders (plant operations, shipping, product, support) to clarify requirements, explain trade-offs, and influence prioritization based on customer outcomes (e.g., on-time shipment, labor efficiency, material usage)
Own technical quality for the work you lead: drive testing strategies, reliability, security, observability, and performance for your services; participate in and lead code and design reviews
Shape the architecture of our planning platform by proposing and implementing improvements that keep the system reliable, maintainable, and adaptable as product lines and plants evolve
Drive incident response and problem investigation for your domain: use metrics, logs, and data analysis to get to root causes and turn incident learnings into improvements to code, configuration, and best practices
Mentor and unblock other engineers on the squad through pairing, thoughtful code reviews, and sharing context on our planning models, cost structures, and plant workflows
Qualification
Required
7+ years of experience building and operating commercial software systems
Strong experience with object-oriented backend development and web-based services, ideally with C# / .NET
Experience with AWS or another major cloud provider (designing, deploying, and operating services in production)
Solid experience with databases (SQL) and working with data at scale (e.g., analyzing logs/metrics, writing queries to investigate behavior)
A track record of leading delivery of complex features or services: breaking down work, estimating, coordinating with stakeholders, and shipping iteratively
Strong communication skills: you can talk through problems and solutions clearly with both engineers and non-technical stakeholders, and you're willing to say “no” or “not yet” when needed, with evidence
Familiarity with engineering best practices: testing, code reviews, CI/CD, security basics, observability (logging, alerting, dashboards), and runbooks
Preferred
Experience with optimization, operations research, or scheduling (e.g., linear/integer/dynamic programming, constraint solvers, heuristics) or with other decision automation systems
Background in manufacturing, logistics, or supply-chain systems
Experience building systems that require fairness, prioritization, or trade-offs across many customers (e.g., routing, allocation, capacity management)
Experience working in a remote-first, multi-time-zone team
Benefits
Remote-First operating model and culture
Autonomy and the flexibility to work from home
Collaboration spaces for team members to work physically together
Company
Cimpress Technology
Our central technology team fuels Cimpress businesses for growth every day by solving problems and collaborating on industry-changing software components.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase