Paradigm · 1 day ago
Systems Consultant - Application
Middleton, WI
Full-time
Hybrid
Entry, Mid, Senior Level
1+ years expParadigm is a software company transforming the way that the residential, construction & building product industries operate across the globe. The Systems Consultant - Application will work directly with customers to implement and support Paradigm’s enterprise software, advising on best practices and helping refine business processes.
CRMInformation TechnologyService IndustrySoftwareTransaction Processing
Responsibilities
You will be responsible for implementing and maintaining Paradigm software, including configuration, environment setup and user setup
You will interact directly with external customers to consult on sales, operational, manufacturing, and product configuration needs, as well as Paradigm software and industry best practices
You will be a pivotal resource for our clients with configuration, testing, and training
You will be responsible for troubleshooting, recommending solutions and issue resolution
You will analyze, assess, and document business processes, determine requirements, and deliver recommended solutions to the customer’s business stakeholders
You will advise on project strategy to successfully implement Paradigm software
You will analyze conceptual customer business requirements against existing application functionality and propose solutions including system configuration, process changes, and software enhancements. You will drive our customer’s success!
You will serve as the subject matter expert for technical business processes
You will maintain regular verbal and written contact with customer project teams via weekly project status calls, remote working sessions, email, and issue tracking tools
You will become an expert with Paradigm products and services (including implementation/live customers, new features & tech, and consulting customers on features)
Advocate for standard features to enhance our customer's experience and increase adoption
Qualification
Required
Bachelor's Degree or Associates Degree
1+ years of experience in a Business Analyst, Project Management or Software Implementation (as a vendor or customer). Knowledge of software, development and implementation practices is strongly preferred
You will have the ability to document technical concepts in written form
You will need critical thinking, requirement gathering skills, and proven problem-solving skills
You have excellent customer service and effective communication (both written & verbal). Including the ability to translate technical concepts to people without technical expertise
You are highly organized with strong attentive to detail and excellent follow-through. You are agile and able to adapt to changing demands and manage multiple priorities in a fast-paced environment
You are self-motivated and resourceful, with strong interpersonal skills; able to work individually as well as with a team
You have the ability to manage your workload to meet deadlines
You will be required to have a flexible schedule that may include occasional nights and weekends to meet customer needs
You are able to obtain a passport that allows for travel outside of the US is required. Travel can range anywhere from 10-25% domestically (generally)
Preferred
Experience with Waterfall or Agile project methodologies preferred
Experience with APIs, SQL, or SAAS (Software as a Service) software implementation is preferred
Company
Paradigm
Paradigm provides a software platform that focuses on the building products industry.
501-1000 employees
H1B Sponsorship
Paradigm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-29Acquired
Leadership Team
L
Lyn Hartl
Founder/Owner
Recent News
2025-10-01
2025-07-08
Company data provided by crunchbase