Komatsu ยท 3 days ago
Infrastructure Analyst
Milwaukee, WI
Full-time
Hybrid
Entry, Mid Level
$80K/yr - $90K/yr
1+ years expKomatsu is a global company that develops and supplies technologies, equipment, and services for various markets. They are seeking an Infrastructure Analyst with a focus on Exchange Online to assess infrastructure needs, provide technical support, and implement improvements across their IT systems.
ConstructionIndustrialManufacturing
Responsibilities
Collaborate with cross-functional teams to assess and analyze current infrastructure needs and develop comprehensive plans for improvements and upgrades
Evaluate emerging technologies and make recommendations for the adoption of new infrastructure components that align with business goals
Provide technical support to business stakeholders and other IT teams, resolving infrastructure/Exchange-related issues promptly
Document troubleshooting procedures and maintain an up-to-date knowledge base
Administer and maintain Exchange Online and on-premises Exchange Server environments
Configure and monitor SMTP email systems to ensure reliable email delivery
Perform regular system maintenance, updates, and patches to ensure the stability and security of email services
Implement security best practices and policies to protect the organization's infrastructure and data
Conduct regular security assessments, vulnerability scans, and patch management
Ensure compliance with industry standards and regulations relevant to IT infrastructure
Collaborate with multiple, cross-functional global teams such as application owners, network, and Komatsu subsidiaries to complete multiple high profiled IT projects
Act as a technical participant for multiple simultaneous projects and day-to-day operations
Collaborate with various members of the IT team on infrastructure, network, backup, and systems design
Deploy new strategies and manage day-to-day operations as part of the Office 365 and Azure AD environment supporting over 60,000 users globally
Assist in implementing policy, security best practices, and standards across the global organization
Perform optimization efforts and implement automation and scripting to improve efficiency
Recommend and implement performance improvements and cost-control strategies. Monitor the performance and usage of cloud services
Develop and improve ICT departmental processes for continuous work environment improvement
Create and improve documentation to support and improve problem resolution time and analysis
Participate in Incident Response teams to address production or security-related issues
Participate in an on-call rotation occasionally during projects and as an escalation point
Stay current with industry trends and emerging technologies through continuous learning and professional development
Create, manage, and maintain distribution lists and groups within Exchange Online and Exchange Server. Ensure proper configuration and permissions for groups to meet organizational requirements
Monitor and optimize the performance of distribution lists and groups. ITIL and change management, technical and process flow documentation
Troubleshoot and resolve email-related issues, including connectivity and performance problems
Provide Level 2 support for end-users, addressing escalated email issues and inquiries
Document procedures, configurations, and troubleshooting steps for email systems
Administer resource mailboxes (e.g., conference rooms, shared equipment) ensuring proper scheduling and usage. Maintain all Exchange objects, including mailboxes, public folders, shared mailboxes, and contacts
Ensure that all Exchange objects are configured according to best practices and organizational policies
Perform regular audits and cleanup of Exchange objects to maintain system efficiency and security
Qualification
Required
Bachelor of Science degree in Computer Science, or Engineering, or comparable technical field experience
Ability to demonstrate strong logical problem solving and ability to independently execute on technical tasks
1-3+ years of proven experience as an Exchange Online Admin or in a similar role
Proven proficiency in scripting and automation skills (e.g., PowerShell)
Strong troubleshooting, project management, and communication skills
Ability to react quickly and communicate efficiently in a crisis situation
Ability to work a flexible schedule (on-call, emergency support, after-hours maintenance, etc.)
Create, manage, and maintain distribution lists and groups within Exchange Online and Exchange Server. Ensure proper configuration and permissions for groups to meet organizational requirements
Monitor and optimize the performance of distribution lists and groups. ITIL and change management, technical and process flow documentation
Troubleshoot and resolve email-related issues, including connectivity and performance problems
Provide Level 2 support for end-users, addressing escalated email issues and inquiries
Document procedures, configurations, and troubleshooting steps for email systems
Administer resource mailboxes (e.g., conference rooms, shared equipment) ensuring proper scheduling and usage. Maintain all Exchange objects, including mailboxes, public folders, shared mailboxes, and contacts
Ensure that all Exchange objects are configured according to best practices and organizational policies
Perform regular audits and cleanup of Exchange objects to maintain system efficiency and security
Preferred
Relevant certifications (e.g., Microsoft Certified: Messaging Administrator Associate) are a plus
Familiarity with compliance, security, and governance features within Office 365
Ability to implement automation and scripting (PowerShell) for efficiency and scalability
Email Security: Experience implementing and managing DKIM and DMARC policies for domain protection and email authentication
Benefits
Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Company
Komatsu
Komatsu is a manufacturing company that specializes in the development of equipment for the construction industry.
10001+ employees
H1B Sponsorship
Komatsu has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (7)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Hayden Akers
Partner Integration Manager
Masatoshi Ueno
Managing Director, office of CTO@Silicon Valley
Recent News
2024-11-07
Company data provided by crunchbase