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ServiceTitan · 3 weeks ago

IT SOX Compliance Manager (2LOD)

United States

Full-time

Remote

Senior Level

$151K/yr - $202K/yr

5+ years exp

ServiceTitan is a recently public company looking for an exceptional IT SOX Compliance Manager to evolve their compliance and risk management program. In this role, you will lead the lifecycle of IT SOX compliance, manage control execution, and act as a trusted advisor while fostering a culture of risk awareness across the organization.

CRMInformation TechnologyOperating SystemsSaaSSoftware

Responsibilities

Own IT SOX Strategy: Lead the end-to-end lifecycle of IT SOX compliance, including risk assessment, scoping, control design, and deficiency management to mitigate technology risks tied to financial reporting

Manage key 2LOD Control Execution: User Access Reviews, Segregation of Duties analysis, and Policy & Standard Annual Review

Strategic Advisory & Change Management: Act as a trusted advisor to IT, Engineering, and Finance. You will evaluate the risk impact of new system implementations (e.g., custom billing), architecture changes, and operational pivots before they go live

2LOD Oversight & Governance: challenge the First Line (management) on control design and effectiveness. You will drive system control readiness reviews and hold teams accountable for the timely remediation of audit findings

Tech-Forward Compliance: Move beyond spreadsheets. Implement automation and continuous monitoring (leveraging tools like AuditBoard and Hyperproof) to streamline compliance and reduce manual overhead

External and Internal Audit Liaison: Serve as the primary point of contact for our internal and external auditors, managing the relationship to ensure efficient execution, minimize audit fatigue, and articulate our risk posture to senior leadership

Mentorship & Culture: Coach and develop team members, fostering a culture of risk awareness across the organization through training and guidance

Innovation: Lead special projects involving AI governance, process optimization, and the integration of new technologies into the SOX framework

Support for Additional Certifications and Attestations: Assist with broader compliance efforts, including audit preparation, evidence support, and control readiness for SOC 1, SOC 2, ISO 27001, ISO 27701, and ISO 42001. Work with cross functional teams to ensure consistent control execution and a unified compliance approach

Qualification

IT SOX ComplianceRisk AssessmentControl DesignGRC PlatformsCISA CertificationCloud InfrastructureEnterprise SaaSCustom Development GovernanceChange ManagementInnovationCommunication SkillsMentorship

Required

Bachelor's degree in Information Systems, Accounting, or a related field

5+ years of experience in IT SOX Compliance, IT Audit, or Risk Advisory, with a background in Big Four firms or a leadership role in a public company

Deep understanding of complex enterprise environments

Hands-on knowledge of Enterprise SaaS vendors (i.e. Workday, Salesforce, GitHub, Jira, Okta, etc)

Knowledge of Cloud Infrastructure: Azure and GCP controls and their integration with SOX

Experience in establishing control frameworks for in-house applications, focusing on secure coding practices, release management, and access controls

Strong critical thinking skills and the ability to connect the dots between technical flaws and financial risk

Proficiency in GRC platforms (AuditBoard, Hyperproof, Drata, Anecdotes) and a desire to leverage AI in compliance workflows

Outstanding communication skills with the ability to influence stakeholders, translate technical risks for non-technical leadership, and manage complex cross-functional programs

Preferred

CISA, CPA, or CIA certification is highly preferred

Benefits

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.